Savanah Saenz
Tucson
Summary
Detail-oriented administrative professional with a proven track record in customer service and efficient office management. Adept at streamlining operations, managing client relationships, and utilizing computer skills to enhance productivity.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Edi Technology Services LLC
08.2024 - Current
- Managed scheduling and coordination of executive meetings, ensuring smooth communication across departments.
- Streamlined office operations through implementation of new administrative processes, increasing team productivity and workflow efficiency.
- Trained new administrative staff on company policies and procedures, fostering a collaborative work environment and continuity of service.
- Oversaw inventory management for office supplies, ensuring availability while minimizing excess expenditure through strategic purchasing decisions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Account Manager
COMMWORLD
Tucson, AZ
02.2021 - 09.2024
- Managed client relationships to ensure satisfaction and retention.
- Developed tailored marketing strategies for diverse client portfolios.
- Analyzed market trends to provide actionable insights for clients.
- Led cross-functional teams to deliver projects on time and within scope.
- Streamlined communication processes between clients and internal teams.
- Streamlined internal processes for better efficiency in account management tasks.
Assistant
Digital Trendz
Tucson, AZ
08.2014 - 01.2016
- Assisted in project coordination to ensure timely completion of tasks and adherence to deadlines.
- Supported team with administrative tasks, enhancing workflow efficiency across departments.
- Managed scheduling and logistics for meetings, optimizing resource allocation and participant availability.
- Contributed to process improvements by identifying inefficiencies and proposing actionable solutions.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
Education
MBA - Business Administration
Pima Community College
Tucson, AZ06-2029
High School Diploma -
Tucson High
Tucson, AZ03-2009
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- File organization
- Customer and client relations
- Scheduling
- Strong problem solver
- Critical thinking
- Microsoft Office Suite
Timeline
Administrative Assistant
Edi Technology Services LLC
08.2024 - Current
Account Manager
COMMWORLD
02.2021 - 09.2024
Assistant
Digital Trendz
08.2014 - 01.2016
MBA - Business Administration
Pima Community College
High School Diploma -
Tucson High