Savanah Wojciechowski
Gainesville
Summary
Reliable manager with a proven track record at Whataburger, excelling in team leadership and customer service. Skilled in operations management and staff training, I implemented workflow improvements that enhanced service speed. Known for fostering employee development and maintaining high satisfaction ratings through effective communication and decision-making.
Overview
6
6
years of professional experience
Work History
Manager
Whataburger
Gainesville, TX
12.2021 - Current
- Led team in daily operations, ensuring efficient service and adherence to company standards.
- Trained new staff on operational procedures and customer service best practices.
- Monitored inventory levels, coordinating restocking efforts to maintain product availability.
- Implemented workflow improvements that enhanced speed of service during peak hours.
- Conducted performance evaluations, providing feedback to foster employee development.
- Developed and maintained schedules to optimize labor efficiency and reduce costs.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Bartender
Toby Keith’s Bar and Grill
01.2020 - 12.2021
- Prepared and served a variety of beverages in high-volume setting.
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Assisted in training new staff on drink recipes and customer service protocols.
- Engaged with customers to provide personalized service and build rapport.
- Implemented new cocktail recipes, enhancing menu offerings and customer satisfaction.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Accounts Receivable Clerk
Muenster Milling
Muenster, TX
11.2019 - 11.2021
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Reardan High School
Reardan, WASkills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Staff management
Documentation and reporting
Operations management
Project management
Cross-functional teamwork
Data analysis
Cross-functional team management
Computer skills
Timeline
Manager
Whataburger
12.2021 - Current
Bartender
Toby Keith’s Bar and Grill
01.2020 - 12.2021
Accounts Receivable Clerk
Muenster Milling
11.2019 - 11.2021
High School Diploma -
Reardan High School