Savanna Arakaki
Summary
Passionate and detail-oriented esthetician, skilled in various esthetic treatments and committed to enhancing clients' natural beauty through personalized skincare solutions. Known for my dedication to customer satisfaction and resolving escalated issues in fast-paced environments. I thrive on building strong connections and am eager to contribute my adaptability and strong work ethic to a dynamic spa or salon team. Ready to apply my abilities and time management skills gained as a responsible student, with a passion for learning and growing within my chosen field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
United States Air Force
12.2018 - 08.2023
- Answered customer inquiries and provided product/service info.
- Delivered timely and effective customer complaint resolutions.
- Collected customer feedback to improve service.
- Kept detailed records of customer interactions and transaction.
- Promoted satisfaction by resolving issues with friendly service.
- Stayed calm and professional in stressful situations.
- Managed inbound calls, chats, and emails.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - Esthetician
Aveda Institute Tampa Bay
Tampa, FL06.2024
No Degree - Acne Specialist
Face Reality
06.2024
Skills
- Communication
- Problem-Solving
- Empathy
- Active Listening
- Customer Service
- Skincare Knowledge
- Facial Treatment Expertise
- Sanitation and Hygiene Practices
- Client Education
- Problem-solving abilities
Certification
- Full Specialist Esthetician
- CPR and First Aid Certified
Timeline
Customer Service Representative
United States Air Force
12.2018 - 08.2023
No Degree - Esthetician
Aveda Institute Tampa Bay
No Degree - Acne Specialist
Face Reality
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