SAVANNA BOULTON
Tishomingo ,OK
Summary
Experienced Optometric Technician and Administrative Assistant skilled in patient care, ophthalmic testing, and office management. Proficient in scheduling, insurance coordination, and recordkeeping. Known for efficiency, accuracy, and excellent patient communication.
Overview
5
5
years of professional experience
Work History
Optometric Technician
Choctaw Nation Regional Medical Clinic
Durant, Ok
07.2023 - Current
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Ophthalmic Technician
Texoma Regional Eye Institute
Durant, OK
08.2021 - 07.2023
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment
- Triaged phone calls from patients.
- Identified issues during preliminary exam and addressed concerns with physician.
- Manually refracted patients to assist the physician
- Assisted the physician in setting up rooms for procedures.
Health Administration Receptionist
Choctaw Nation of Oklahoma
10.2020 - 02.2021
- Researched and compiled data to produce operational reports for senior leaders
- Trained new employees in clerical tasks and office policies to avoid misunderstandings.
- Kept work area organized and clutter-free
- Set up meeting spaces, organized supporting materials and secured services such as catering for longer conferences
- Answered telephone calls to provide information, take messages and set up appointments.
- Operated multi-line telephone system to answer and direct high volume of calls.
Hotel Front Desk Clerk
Choctaw Casino and Resorts
03.2020 - 10.2020
- Managed guest reservations and room assignments
- Collected credit card information for each transaction and posted charges to customer folios
- Registered guests, promoted hotel services, and upsold guest rooms.
- Answered heavy volume phone calls and handled high traffic lobby area.
Education
High School Diploma - Basics
Epic Charter School
Skills
- Process transactions
- Preliminary Testing
- Medical Histories and Vital Statistics
- Patient Examination
- Chart Documentation
- Appointment Scheduling
- Medication Administration
- Answering Questions
- Ophthalmology Testing
- Patient recordkeeping
References
- Karen Gooding- HR for Choctaw Nation 580-920-2100 EXT: 63845
- Peter Bako, OD - Optometrist at The Eye Guys 341-913-8886
- Ginger Lynch - LPN 580-931-7234
Timeline
Optometric Technician
Choctaw Nation Regional Medical Clinic
07.2023 - Current
Ophthalmic Technician
Texoma Regional Eye Institute
08.2021 - 07.2023
Health Administration Receptionist
Choctaw Nation of Oklahoma
10.2020 - 02.2021
Hotel Front Desk Clerk
Choctaw Casino and Resorts
03.2020 - 10.2020
High School Diploma - Basics
Epic Charter School