Savanna Duncan
Okemos,MI
Summary
Offering positive attitude and readiness to excel in fast-paced coffee environment. Produces keen ability to learn coffee preparation techniques and operational processes. Ready to use and develop leadership and organizational skills in barista role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista /Restaurant Front of House Manager
Ursa Major Bistro & Coffee Shop
Beulah, MI
07.2023 - 02.2026
- Cross-trained across barista, kitchen, and front-of-house management roles in a high-volume café with 250+ drinks prepared during peaks.
- Prepared espresso drinks, managed drink workflow, and maintained quality and speed during rush periods.
- Supervised front-of-house operations including staff coordination, customer service, and POS management.
- Assisted in kitchen with food preparation, cooking, and plating during peak hours.
- Opened and closed the store, handled cash reconciliation, and ensured smooth daily operations.
- Developed seasonal drink menus.
Horticulture Intern
Grow Benzie
Benzonia, MI
05.2025 - 08.2025
- Cultivated diverse plant species to enhance biodiversity and promote sustainability in garden design.
- Assisted in planning and executing community gardening workshops for educational outreach and engagement.
- Implemented pest management strategies using organic methods to maintain plant health and improve crop yield.
- Operated greenhouse equipment efficiently to optimize growing conditions for various horticultural projects.
Crew Member
Taco Bell
Davison, MI
10.2022 - 05.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Operated cash register efficiently, handling transactions accurately and managing cash flow.
- Maintained cleanliness and organization of dining area, enhancing guest experience and compliance with health standards.
- Prepared food items following safety protocols, ensuring high quality and consistency in taste and presentation.
Education
Bachelor of Science - Horticulture
Michigan State University
East Lansing, MI05-2028
Certificate - Fruit, Vegetable, And Organic Horticulture Manage.
Michigan State University
East Lansing, MI08-2026
Skills
- Customer service
- Cleanliness and organization
- Health and safety compliance
- Staff training and development
- POS systems
- Hand-crafted drink recipes
- Marketing and promotions
- Espresso machine operation
Certification
- Student Certified Florist (Michigan Floral Association)
Timeline
Horticulture Intern
Grow Benzie
05.2025 - 08.2025
Barista /Restaurant Front of House Manager
Ursa Major Bistro & Coffee Shop
07.2023 - 02.2026
Crew Member
Taco Bell
10.2022 - 05.2023
Bachelor of Science - Horticulture
Michigan State University
Certificate - Fruit, Vegetable, And Organic Horticulture Manage.
Michigan State University
Outstanding Community Volunteer Award
Nominated and received award in April 2023 from Heritage Arbor Gleaners Life Insurance Society for outstanding service in the community, including over 250+ documented hours of various community service projects.