Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Savanna Jones

Champaign,IL

Summary

Proactive and results-driven professional with experience at Potbelly's Sandwich Shop, significantly enhanced customer satisfaction through exceptional service and problem resolution. Skilled in cash handling and teamwork, excel in fast-paced environments, demonstrating adaptability and a commitment to excellence. Collaborative efforts have been pivotal in achieving team goals and maintaining high safety standards. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

3
3
years of professional experience

Work History

Team Member

Potbelly's Sandwich Shop
03.2024 - 09.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked 4 different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks in 30 days to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Sandwich Artist

SUBWAY®Restaurants
12.2021 - 10.2023
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Kept workplace clean and organized in line with restaurant policies.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Collaborated with 5 team members to maintain a smooth workflow during busy hours.
  • Prepared and presented food in compliance with health and safety guidelines.

Education

Certificate - Phlebotomy Technician With Externship -CS4

Career Step
Champaign, IL
11-2024

High School Diploma -

Rantoul Township Highschool
Rantoul
05-2023

Skills

  • Flexible schedule
  • Customer service
  • Cleaning
  • Teamwork and collaboration
  • Cash handling
  • Workplace safety
  • Adaptability and flexibility
  • Team building
  • Positive attitude
  • Clear communication
  • Goal setting and achievement
  • Organizing work stations

Accomplishments

  • Achieved Phlebotomy Technician School.
  • Graduated Highschool one semester early.

Timeline

Team Member

Potbelly's Sandwich Shop
03.2024 - 09.2024

Sandwich Artist

SUBWAY®Restaurants
12.2021 - 10.2023

Certificate - Phlebotomy Technician With Externship -CS4

Career Step

High School Diploma -

Rantoul Township Highschool

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Savanna Jones