Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Savanna Otey

Killeen,TX

Summary

Dynamic professional with proven expertise in customer engagement and upselling, honed at Charlette Russe. Excelled in relationship building and retail loss prevention, demonstrating a professional demeanor and effective communication skills. Achieved significant improvements in customer satisfaction and sales outcomes, showcasing a blend of hard and soft skills critical for retail excellence. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

2
2
years of professional experience

Work History

Sales Associate

Charlette Russe
Killeen, TX
08.2024 - 12.2024
  • Maintained cleanliness of store environment, including floors, windows, and displays.
  • Recommended, selected, and located merchandise based on customer desires.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers to determine wants or needs.
  • Computed purchases and received and processed cash or credit payments.

Server

Bush's Chicken
Killeen, TX
06.2023 - 07.2023
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Education

Nursing

Central Texas College
Killeen, TX
05-2025

Skills

  • Promotional support
  • Retail loss prevention
  • Upselling
  • Fitting room maintenance
  • Professional demeanor
  • Product sales
  • Relationship building
  • Customer engagement
  • Cash handling
  • Calm demeanor
  • Written and oral communication skills
  • Flexible schedule
  • Dining area maintenance
  • Product recommendations
  • Time management
  • Friendly and outgoing
  • Cash register operation
  • Listening skills

Affiliations

  • Hosa

References

References available upon request.

Timeline

Sales Associate

Charlette Russe
08.2024 - 12.2024

Server

Bush's Chicken
06.2023 - 07.2023

Nursing

Central Texas College

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Savanna Otey