Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savanna Shepard

Columbus

Summary

Highly dependable public-facing professional with experience in investigations, loss prevention, report documentation, and high-pressure decision-making. Proven ability to de-escalate situations, enforce policy, and work collaboratively with leadership and external agencies. Seeking admission to a police academy to continue a career in public safety and law enforcement.

Overview

9
9
years of professional experience

Work History

Asset Protection Investigator

Sephora USA
Columbus, OH
05.2025 - Current
  • Monitor and investigate internal and external theft, fraud, and safety violations
  • Conduct surveillance and document incidents in detailed written reports
  • Identify shrink patterns and collaborate with leadership on prevention strategies
  • Enforce policy while maintaining professionalism and de-escalating conflicts
  • Preserve evidence and support case documentation when required

Lead Bartender

The Columbus Club
Columbus, OH
11.2024 - 03.2025
  • Provide service in a private, member-only environment requiring discretion
  • Maintain situational awareness and monitor patron safety
  • Handle conflicts professionally and intervene when necessary
  • Build trust and rapport with diverse individuals

Epic Team Leader

Agave & Rye
Columbus, OH
05.2022 - 10.2024
  • Supervised staff in a high-stress environment requiring quick decision-making
  • Resolved guest disputes using calm communication and de-escalation techniques
  • Enforced company policies while maintaining public safety and order
  • Managed cash handling and accountability procedures
  • Recognized as Ambassador of the Month for leadership and integrity

Asset Protection Investigator

Victoria's Secret
Columbus, OH
05.2017 - 04.2020
  • Led internal and external investigations across four retail locations
  • Identified suspects, documented evidence, and prepared case files
  • Successfully coordinated with the City Prosecutor on criminal charges
  • Analyzed theft trends and implemented prevention strategies
  • Trained associates on theft indicators and safety awareness

Education

High School Diploma -

Watkins Memorial High School
Pataskala, OH

Skills

  • Investigations & Surveillance
  • Report Writing & Documentation
  • Conflict De-escalation
  • Public Interaction & Communication
  • Policy Enforcement
  • Ethics & Accountability
  • Situational Awareness
  • Team Collaboration

Timeline

Asset Protection Investigator

Sephora USA
05.2025 - Current

Lead Bartender

The Columbus Club
11.2024 - 03.2025

Epic Team Leader

Agave & Rye
05.2022 - 10.2024

Asset Protection Investigator

Victoria's Secret
05.2017 - 04.2020

High School Diploma -

Watkins Memorial High School