Summary
Overview
Work History
Education
Skills
Timeline
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Savanna Smith

Savanna Smith

Ames

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Server, Bartender, and Manager

Jethros BBQ
10.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Cashier

Burger King
09.2019 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Associate of Arts - Elementary Education

Iowa Central Community College
Fort Dodge, Iowa
04-2021

High School Diploma -

South Tama County High School
Tama, Iowa
05-2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Team leadership
  • Complex Problem-solving
  • Cleanliness standards
  • Safe food handling

Timeline

Server, Bartender, and Manager

Jethros BBQ
10.2021 - Current

Cashier

Burger King
09.2019 - 02.2021

Associate of Arts - Elementary Education

Iowa Central Community College

High School Diploma -

South Tama County High School