Summary
Overview
Work History
Education
Skills
Timeline
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Savanna Taylor

Louisville ,KY

Summary

Dynamic professional with a proven track record at PetSmart, enhancing inventory accuracy and team productivity through innovative management and skill development. Excelled in deadline management and problem-solving, demonstrating exceptional organizational skills and assertiveness. Achieved significant improvements in customer satisfaction and operational efficiency, showcasing a commitment to excellence and attention to detail.

Overview

4
4
years of professional experience

Work History

Merchandising and Inventory Leader

PetSmart
01.2024 - Current
  • Enhanced inventory precision through establishment of stringent counting procedures.
  • Elevated workforce productivity through structured skill development.
  • Ensured precise inventory records to prevent order declines.
  • Directed a crew of stockers to efficiently finish trucks with an estimated range of 16-20 footprints per day.
  • Maintain strong relationships with coworkers in order to keep them engaged and working hard to achieve their goals
  • Resolved issues to guarantee satisfaction for every pet parent.

Associate Lead With Keys

PetSmart
04.2023 - 01.2024
  • Elevated team effectiveness through routine coaching, assistance, and positive critique on tasks.
  • Provided exceptional leadership during shifts as Associate Lead with Keys, addressing any conflicts or challenges that arose swiftly and professionally.
  • Upheld exceptional levels of animal care by maintaining a well-organized environment.
  • Guided team members and conducted challenging discussions to uphold standards.

Guest Care Specialist

Z Salon and Spa
08.2021 - 04.2023
  • Handled phone inquiries professionally, converting potential clients into confirmed reservations while maintaining a polite demeanor throughout interactions.
  • Delivered outstanding customer service through attentive listening and clear communication skills.
  • Addressed guest concerns promptly, resolving issues effectively to maintain satisfaction levels.
  • Developed strong relationships with returning guests, fostering loyalty and long-term engagements.
  • Trained new employees on front desk procedures and software applications-contributing significantly towards maintaining service efficiency levels within the team.

Education

Louisville Male High School
Louisville, KY
05.2019

Skills

  • Inventory accuracy
  • Deadline management
  • Problem-solving abilities
  • Time management
  • Attention to detail
  • Assertiveness
  • Organizational and planning skills

Timeline

Merchandising and Inventory Leader

PetSmart
01.2024 - Current

Associate Lead With Keys

PetSmart
04.2023 - 01.2024

Guest Care Specialist

Z Salon and Spa
08.2021 - 04.2023

Louisville Male High School

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Savanna Taylor