Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
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Savanna Vazquez

Alhambra,CA

Summary

Dynamic and motivated professional with extensive experience in customer service and support at Stater Bros Markets Inc. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in stock replenishment and maintaining high standards of merchandise display, ensuring a welcoming environment for all customers.

Overview

7
7
years of professional experience

Work History

General Merchandise Clerk

Stater Bros Markets Inc
Orange County, US
04.2022 - 03.2023
  • Greet customers with a friendly demeanor and assist in locating products.
  • Continuously stock water, soda, beer, and ice to ensure availability.
  • Support team members by providing assistance during busy periods.
  • Handled customer complaints in a professional manner while resolving issues promptly.
  • Maintained store shelves by restocking items, removing damaged goods, and organizing products according to established procedures.
  • Provided excellent customer service by answering questions about products and services offered by the store.
  • Ensured compliance with safety regulations when handling heavy objects and hazardous materials.
  • Performed daily price checks on select items in order to ensure accuracy of pricing information.
  • Cleaned work areas regularly including sweeping floors, wiping down counters, dusting shelves.

Receptionist

Palm Terrace Care Center
Riverside, US
10.2021 - 02.2022
  • Greeted and signed in visitors, directing them to appropriate areas while enforcing safety protocols.
  • Answered and routed incoming calls, took messages, and provided necessary information to callers.
  • Conducted clerical tasks including filing, data entry, and maintenance of office supplies.
  • Ensured compliance with HIPAA regulations and organizational policies in all activities.
  • Collaborated with various departments to enhance communication and support facility operations.

Maid/Housekeeping Cleaner

Hermosa Hotel
Santa Catalina Island, US
04.2021 - 06.2021
  • Prepared rooms for new guests by cleaning, making beds, and sanitizing surfaces.
  • Swept and mopped floors to maintain cleanliness and hygiene standards.
  • Addressed customer concerns and needs through effective communication.
  • Ensured welcoming environment by maintaining high cleanliness standards throughout facilities.
  • Assisted with laundry duties as needed.
  • Replenished supplies such as soap, toilet paper, tissues.

Hostess/Server

Arthur's Family Restaurant
12.2015 - 02.2020
  • Welcomed guests upon arrival, recording names and party sizes when seating was limited.
  • Provided estimated wait times to enhance guest experience.
  • Accommodated special seating requests to maximize guest satisfaction.
  • Presented menus upon seating and introduced servers to guests while gathering drink orders.
  • Inspected tables for proper presentation and ensured all items were complete.
  • Relayed messages to servers and bus staff to maintain efficient communication.
  • Assisted bussers in clearing tables promptly after guest departure.
  • Participated in employee meetings, contributing suggestions for operational improvements.

Education

High School -

Villa Park High School
Orange, CA
06.2017

Skills

  • Food service and safety
  • Customer service and support
  • Telemarketing and account management
  • Host/Hostess and busser duties
  • Food preparation skills
  • Team collaboration
  • Clerical support
  • Attention to detail
  • Stock replenishment
  • Merchandise display
  • Teamwork
  • Motivated team player
  • Multitasking

Additional Information

Possess organizational and multi-tasking skills., Ability to work well with others., Able to work in a standing position for long periods of time., Communicating with customers in a friendly manner.

Personal Information

Authorized To Work: US for any employer

Timeline

General Merchandise Clerk

Stater Bros Markets Inc
04.2022 - 03.2023

Receptionist

Palm Terrace Care Center
10.2021 - 02.2022

Maid/Housekeeping Cleaner

Hermosa Hotel
04.2021 - 06.2021

Hostess/Server

Arthur's Family Restaurant
12.2015 - 02.2020

High School -

Villa Park High School

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