Detail-oriented professional skilled in patient care assistance, HIPAA compliance, and vital signs monitoring. Committed to ensuring confidentiality and enhancing patient experiences in healthcare settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ROI Specialist
Vital Records Control Inc.
Traverse City, MI
07.2025 - Current
Processed medical record requests, ensuring compliance with privacy regulations and enhancing data accessibility.
Utilized electronic health record systems to retrieve patient data promptly.
Responded to inquiries regarding status of information requests professionally.
Ensured confidentiality and security of sensitive patient information consistently.
Compiled and organized medical documents for information requests, streamlining release processes.
Reviewed patient records to identify releasable information per HIPAA regulations, facilitating accurate data sharing.
Nursing Assistant
Munson Medical Center
Traverse City, Michigan
03.2021 - 07.2025
Supported nursing staff in delivering patient care and facilitating daily activities to enhance patient comfort and well-being.
Monitored patients' vital signs and reported changes to the nursing team.
Maintained cleanliness and organization of patient rooms and common areas.
Coordinated with healthcare team to improve communication and streamline care delivery for better patient outcomes.
Recorded patient information in electronic health records, ensuring accuracy for continuity of care and compliance.
Participated in training sessions to enhance skills and improve patient care practices.
Performed vital signs monitoring including temperature, pulse rate and blood pressure measurements.
Utilized proper body mechanics when lifting or moving heavy items or assisting disabled persons.
Collaborated with physicians, nurses, dieticians, social workers, therapists and other healthcare professionals to ensure optimal quality of care.
Medical Assistant
Grand Traverse Womens Clinic
Traverse City, Michigan
12.2020 - 03.2022
Assisted physicians with patient examinations and medical procedures.
Managed patient records in electronic health record systems to ensure accurate and accessible patient information.
Obtained vital signs and documented patient information accurately.
Assisted with minor surgeries and office procedures, ensuring patient comfort and procedural efficiency.
Communicated effectively with patients to address inquiries and concerns.
Maintained examination rooms, stocked essential supplies, and prepared environments for optimal patient care.
Receptionist
Empire Family Care
Empire, MI
02.2020 - 11.2020
Greeted patients warmly while managing front desk operations to create welcoming environment.
Scheduled appointments using electronic health record systems to ensure efficient patient coordination.
Answered phone calls promptly, addressing inquiries and directing to appropriate staff to enhance communication.
Maintained patient confidentiality and adhered to privacy regulations consistently.
Assisted with insurance verification, ensuring accurate processing of patient information.
Collaborated with medical staff to streamline patient flow and reduce wait times.