Hi, I’m
Savannah Dusi
Seminole,FL
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. High-performing individual with solid background in culinary arts. Efficient and committed to keeping high standards of food safety and sanitation.
Overview
6
years of professional experience
4
Certification
Work History
The Blend Coffee & Cocktails
Barista and Bartender
2023.09 - Current (1 year)
Job overview
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
Swift Law North
Intake Clerk
2023.11 - Current (10 months)
Job overview
- Streamlined intake processes by implementing efficient organizational systems and reducing paperwork redundancies.
- Delivered exceptional customer service during intake appointments, addressing concerns professionally while building rapport with clients.
- Enhanced customer satisfaction with prompt and accurate data entry, ensuring timely processing of crucial documents.
- Upheld strict confidentiality standards while handling sensitive client information, safeguarding personal data privacy.
- Provided ongoing training and support to new staff members, ensuring a smooth onboarding experience and seamless integration into the team.
- Conducted regular audits of client files to ensure proper documentation and adherence to compliance standards, minimizing potential risks associated with incomplete or inaccurate information.
Panera Bread
Panera Bread Associate
2022.05 - 2023.05 (1 year)
Job overview
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Trained and mentored junior staff on customer service strategies and techniques.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Increased speed of service through effective multitasking and time management skills.
FIRST BAPTIST CHURCH OF INDIAN ROCKS
Nursery Worker
2017.01 - 2019.12 (2 years & 11 months)
Job overview
- Developed strong relationships with families through open communication channels and frequent updates on their child''s wellbeing.
- Implemented positive discipline techniques to guide children''s behavior in a constructive manner.
- Encouraged healthy habits among children by promoting proper hygiene practices and nutritional choices during meal times.
- Maintained accurate records of each child''s development, using this information to inform future teaching strategies.
- Fostered an inclusive environment where all children felt valued, accepted, and free to express themselves openly without judgment or ridicule from others.
- Established a nurturing environment with clear boundaries and routines, fostering children''s social-emotional growth.
- Facilitated conflict resolution between peers by modeling effective communication skills and empathy towards one another's feelings or perspectives.
Goodwill Industries
Goodwill Volunteer
2018.05 - 2018.08 (3 months)
Job overview
- Occasionally worked with helping customers locate where items were and organized boxes of clothes that customers donated.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
- Stood for long hours, lifted heavy loads and maintained fast pace.
Education
Osceola High School , Seminole, FL
High School Education
05.2023
Skills
- Customer Service
- Patience and Empathy
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Liquor, beer, and wine knowledge
- Time Management
- Attention to Detail
- Computer Skills
- Food Preparation
- Cooking techniques
- Multitasking proficiency
- Follow-up skills
- Scheduling appointments
- Certified in CPR/AED
- Document Managements
Certification
- Safe Staff, 02/01/20, 02/01/23
- ServSafe, 02/01/21, Present
- CPR Certification, 04/01/23, 04/01/25, I am certified in CPR. Compressions and mouth to mouth. I'm also able to do the Heimlich maneuver if someone is choking, adult or infant.
- Word certified
Timeline
Intake Clerk
Swift Law North
2023.11 - Current (10 months)
Barista and Bartender
The Blend Coffee & Cocktails
2023.09 - Current (1 year)
Panera Bread Associate
Panera Bread
2022.05 - 2023.05 (1 year)
Goodwill Volunteer
Goodwill Industries
2018.05 - 2018.08 (3 months)
Nursery Worker
FIRST BAPTIST CHURCH OF INDIAN ROCKS
2017.01 - 2019.12 (2 years & 11 months)
Osceola High School
High School Education
- Safe Staff, 02/01/20, 02/01/23
- ServSafe, 02/01/21, Present
- CPR Certification, 04/01/23, 04/01/25, I am certified in CPR. Compressions and mouth to mouth. I'm also able to do the Heimlich maneuver if someone is choking, adult or infant.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Trained and mentored multiple employees.
- Resolved product issue through consumer testing.
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