Savannah Avelino
Fort Worth,TX
Summary
Dynamic leader with a proven track record at CoWorx Staffing Services, enhancing team performance and customer satisfaction through expert coaching and quality control. Excelled in fostering employee engagement and streamlining operations, achieving significant improvements in productivity. Skilled in relationship building and performance improvement, adept at creating a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Team Lead
CoWorx Staffing Services
Saginaw, TX
08.2024 - 10.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
Cashier
Lisa's Chicken
Fort Worth, TX
06.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Cashier
Dickeys Barbecue
North Richland Hills, TX
01.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
Diploma - N/A
Amon Carter Riverside Highschool
Fort Worth, TX06.2023
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Quality Control
- Schedule Management
- Complaint resolution
- Employee engagement
- Teamwork and Collaboration
- Staff Training
- Work Planning and Prioritization
- Excellent Communication
- Active Listening
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
Team Lead
CoWorx Staffing Services
08.2024 - 10.2024
Cashier
Lisa's Chicken
06.2023 - 11.2023
Cashier
Dickeys Barbecue
01.2022 - 09.2022
Diploma - N/A
Amon Carter Riverside Highschool