Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Beard

Vale,NC

Summary

Result-oriented Talent Consultant with background in talent acquisition, management and development. Skilled at identifying and attracting top talent, strategizing with business leaders to meet workforce planning objectives, and improving overall employee engagement. Strengths include strategic thinking, relationship-building abilities, problem-solving skills, and strong communication. Previous work has led to improved hiring processes and increased retention rates.

Overview

7
7
years of professional experience

Work History

Digital Coach

Walmart
Granite Falls, NC
03.2024 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Ensured compliance with company policies and procedures throughout the team.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Motivated staff through positive reinforcement techniques.
  • Held regular one-on-one coaching sessions with staff members to encourage personal development.
  • Monitored team progress and enforced deadlines.

Asset Protection Manager

Walmart
Hickory, NC
09.2022 - 03.2024
  • Ensured compliance with federal, state and local laws and regulations relating to asset protection.
  • Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
  • Conducted investigations of shoplifting incidents and employee theft cases.
  • Analyzed data from the loss prevention system to identify areas of risk or potential shrinkage.
  • Developed strategies for reducing losses due to theft, fraud or vandalism.
  • Trained personnel on proper asset protection procedures and techniques.
  • Conducted audits of store inventory to detect any discrepancies in stock levels.
  • Performed regular inspections of stores to ensure adherence to company guidelines regarding safety practices.
  • Implemented policies and procedures related to asset protection operations.
  • Created reports summarizing findings from investigations into potentially fraudulent activities.
  • Participated in external law enforcement initiatives targeting organized retail crime rings.
  • Investigated suspicious activities that may lead to internal and external fraud or theft.
  • Responded promptly and appropriately to customer complaints concerning issues related to asset protection.
  • Provided guidance and assistance in resolving disputes between customers or employees.
  • Maintained up-to-date knowledge of applicable laws, regulations, policies, procedures, techniques and trends pertaining to asset protection.
  • Assisted in the development of training materials for new hires related to asset protection topics.
  • Established relationships with local law enforcement agencies for mutual benefit when dealing with criminal activity.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.

Digital Team Lead

Walmart
Hickory, NC
04.2018 - 08.2021
  • Facilitated regular meetings with team members to discuss progress on projects and address any issues that arose.
  • Reviewed customer orders for accuracy and completeness, ensuring all required information was included.
  • Resolved discrepancies between customer orders and vendor invoices.
  • Ensured timely delivery of products by coordinating with suppliers and vendors.
  • Provided customers with updates on their order status as needed.
  • Developed and implemented team-building strategies to promote collaboration and cohesion.
  • Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.

Education

Some College (No Degree) - Nutrition

NASM

Some College (No Degree) - Physical Trainer

NASM

Skills

  • Coaching and mentoring
  • Workforce planning
  • Collaboration skills
  • Strategic planning
  • Employee engagement
  • Succession planning
  • Retention strategies
  • Building partnerships
  • Onboarding processes
  • Talent management
  • Performance management
  • Relationship building

Timeline

Digital Coach

Walmart
03.2024 - Current

Asset Protection Manager

Walmart
09.2022 - 03.2024

Digital Team Lead

Walmart
04.2018 - 08.2021

Some College (No Degree) - Nutrition

NASM

Some College (No Degree) - Physical Trainer

NASM

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