Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
References
Work Availability
Work Preference
Quote
Software
Interests
Timeline
AssistantManager
Savannah Bigelow

Savannah Bigelow

Tucson,AZ

Summary

Skilled Retail Shift Leader with proven experience in managing store operations, training staff, and ensuring customer satisfaction. Strong leadership abilities combined with solid knowledge of retail management best practices. Known for improving efficiency while fostering a teamwork-oriented environment to drive sales and boost profitability. Demonstrated ability in resolving customer complaints and handling cash transactions accurately.

Overview

12
12
years of professional experience

Work History

Shift Leader

Walgreens
Oro Valley , AZ
10.2014 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Utilized POS systems efficiently for order processing and inventory management.

Food Service Worker

Cheba Hut Toasted Subs
Tucson, AZ
05.2012 - 09.2014
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Greeted customers upon arrival in the dining area.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Ensured that all foods were prepared according to health department regulations.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Organized take-out orders for customers who requested them.
  • Followed established cash handling procedures when collecting payment from customers.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Operated cash register to process cash, check, and credit card transactions.

Education

High School Diploma -

Ironwood Ridge High School
Oro Valley, AZ
03-2012

Some College (No Degree) - Business Management

Pima Community College
Tucson, AZ

Skills

Inventory Control

  • Customer Service
  • Safe Food Handling
  • Work station sanitation
  • Order review
  • Operations Support
  • Customer Service Management
  • Shift Paperwork Completion
  • OSHA regulations compliance
  • Staff Training and Development
  • Shift leadership
  • Decision-making capabilities
  • POS Deletions
  • Cash Handling
  • Motivational Leadership
  • Sales and Upselling
  • Creative Problem-Solving

Accomplishments

  • Walgreens Champion Of Champions 2018

Languages

English
Professional

Websites

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

HybridOn-SiteRemote

Important To Me

Career advancementCompany CultureWork-life balanceHealthcare benefitsWork from home optionFlexible work hours

Quote

"Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it."
Lou Holtz

Software

Microsoft word

Microsoft PowerPoint

Microsoft Excel

Interests

Music

Basketball

Timeline

Shift Leader

Walgreens
10.2014 - Current

Food Service Worker

Cheba Hut Toasted Subs
05.2012 - 09.2014

High School Diploma -

Ironwood Ridge High School

Some College (No Degree) - Business Management

Pima Community College

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Savannah Bigelow