SAVANNAH BLACKBURN
Davis & McDaniel Veterans Care Center
Roanoke,VA
3
Languages
11
years of professional experience
Efficient billing professional with 11 years of experience. Productive and diligent with a passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Work History
Billing Specialist/Pharmacy Technician
1 Year 5 Months- Streamlined billing processes to improve efficiency and reduce processing time.
- Reviews billing trends and addresses issues to prevent errors.
- Communicates with clients about billing questions and concerns.
- Manages monthly billing and ensures invoices are sent on time.
- Works with insurance companies to resolve disputed claims and secure payments.
- Provides clear, timely support to improve customer satisfaction.
Data Entry, CPhT
6 Months- Collaborated with nursing staff to ensure timely and accurate medication administration
- Assisted in preparing medication carts and blister packs
- Processed and dispensed medication orders
- Ensured compliance with laws, regulations, and maintained accurate records
- Worked with healthcare professionals to streamline medication therapy
- Reported medication concerns to the pharmacists
- Kept records up to date for compliance
Inpatient, CPhT
1 Year 1 Month- Accurately prepared, dispensed, and labeled medications
- Monitored inventory and reordered supplies
- Safely handled high-risk medications and assisted with their distribution to hospital units and staff
- Maintained accurate records of dispensing and inventory
- Ensured compliance with hospital policies, regulations, and legal requirements
Fulfilment Agent (Dispatch)
1 Year 2 Months- Served as the primary client contact, addressed requests and concerns
- Dispatched officers to client sites and monitored their availability
- Tracked real-time security operations and responded to incidents
- Managed client data, officer schedules, and service records
- Provided excellent customer service and resolved issues
- Handled multiple tasks while maintaining a professional demeanor
Shift Manager, RX
4 Years 8 Months- Supervised staff and assigned tasks
- Resolved customer issues and ensured excellent service
- Stocked shelves and managed inventory
- Maintained visual merchandising standards
- Ensured smooth store operations in the absence of a store manager
- Prepares and dispenses prescriptions with accurate labeling and packaging
- Assisted customers with prescription orders
- Managed inventory, reordered supplies, and checked for expired medications
- Processed prescriptions, verified insurance, and handled refills
- Ensured medication safety and alerted pharmacists to potential errors or interactions
- Maintained patient records and performed clerical tasks
- Collaborated with pharmacists and healthcare providers to ensure proper care
Cashier
7 Months- Scan and bagged items accurately
- Processed payments through cash, credit/debit cards, and gift cards
- Assisted customers with questions, returns, or exchanges
- Maintained a clean checkout area
- Managed register by counting cash and ensuring balance
- Followed store policies for transactions and customer service
Bookseller
4 Months- Assisted customers with finding books and gave recommendations
- Processed sales transactions, returns, and payments
- Stocked and organize books and merchandise
- Maintained store cleanliness and organized displays
- Promoted in-store events, sales, and book signings
- Stayed informed about new releases and bestsellers
Education
High School Diploma - Cosmetology
Standard High School Diploma
Skills
Leadership Skills
Computer Skills
Creativity
Customer Service
Fast Learner
Ability to Work Under Pressure
Problem Solving
Communication
Adaptability
Decision Making
LANGUAGES
English Native speaker
Spanish Working knowledge
French Working knowledge
Interests
Avid Reader
Video Gaming
Photography
Drawing and Painting
Experimenting with different creative mediums
like crocheting
scrapbooking
and pottery
to expand skills and techniques.
Music
Crafting and DIY Projects
Creative Writing
Fashion
COURSES
- ASHP Accredited Pharmacy Technician Training Program Program
- Director: Megan Goodwin, PharmD, BCPS; (919) 323-6251; mlgoodwin@carilionclinic.org
- Program Coordinator: Kayla Meador, CPhT; (540) 494-8862; lkmeador@carilionclinic.org
Timeline
Billing Specialist/Pharmacy Technician
Davis & McDaniel Veterans Care Center
04.2025 - CurrentRead More
Data Entry, CPhT
Pharmerica
07.2024 - 01.2025Read More
Inpatient, CPhT
Carilion Clinic
07.2023 - 08.2024Read More
Fulfilment Agent (Dispatch)
Protos Security
01.2022 - 03.2023Read More
Shift Manager, RX
CVS Pharmacy
01.2018 - 09.2022Read More
Cashier
Walmart
12.2016 - 07.2017Read More
Bookseller
Barnes & Noble
09.2015 - 01.2016Read More
Alleghany High School
Standard High School Diploma
Read More
Bombshell Beauty Salon & School
High School Diploma from Cosmetology
Read More