SAVANNAH BRYAN
Bartow,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Organized Tag, Title and Drivers License Clerk proficient in accurately processing and researching vehicle titles in Florida. Customer-oriented and hardworking individual with in-depth knowledge of title processing, recordkeeping and Frivis/Orion. Strong mathematical, customer service and data entry skills.
Overview
4
4
years of professional experience
Work History
Customer Service Specialist
Polk County Tax Collector
2022.09 - Current
- Adapted quickly to changes in company policies or procedures.
- Actively participated in team meetings and professional development workshops, continuously seeking opportunities to enhance skills.
- Assisted customers with complex title issues, providing guidance on necessary steps to resolve problems.
- Managed financial transactions accurately, balancing cash drawers and preparing deposits daily.
- Ensured accuracy in documentation through careful verification of legal signatures, titles, and other records.
Public Safety Aid
Bartow Police Department
2021.10 - 2022.09
- Responded quickly to emergency situations, providing immediate support until first responders arrived on scene.
- Offered compassionate assistance to victims of accidents.
- Served as liaison between law enforcement agencies and the community, fostering increased trust and communication.
- Participated in ongoing training sessions to maintain up-to-date knowledge on public safety procedures and protocols.
- Provided timely assistance to citizens.
- Facilitated smooth traffic flow during special events by assisting with road closures and directing vehicles efficiently.
Server
Hooters
2020.12 - 2021.10
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Worked with POS system.
- Performed opening and closing duties.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately.
Electrical Apprentice
New Electric
2020.12 - 2021.05
- Terminated wiring and connected circuits.
- Gained proficiency in operating various power tools.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
Assistant Manager
Ace Hardware
2020.02 - 2020.12
- Supervised day-to-day operations.
- Maintained clean, safe and organized store environment.
- Oversaw daily cash reconciliations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Planned schedules and delegated assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts.
- Assisted in recruiting, interviewing, hiring, and termination of staff members.
- Opened and closed location.
Education
Some College - Business Administration And Management
Polk State College
Lakeland, Florida05.2027
High School Diploma -
Bartow Senior Highschool
Bartow, Florida05.2020
Some College -
South Eastern University
Lakeland, Florida05.2018
Skills
- Customer Service
- Good communication skills
- Customer Relations
- Problem Resolution
- Computer Proficiency
- Critical Thinking
- Paperwork Processing
- Money handling abilities
- Staff Supervision
- Recruiting and interviewing
- Strategic Planning
- Employee Performance Evaluations
Timeline
Customer Service Specialist
Polk County Tax Collector
2022.09 - Current
Public Safety Aid
Bartow Police Department
2021.10 - 2022.09
Server
Hooters
2020.12 - 2021.10
Electrical Apprentice
New Electric
2020.12 - 2021.05
Assistant Manager
Ace Hardware
2020.02 - 2020.12
Some College - Business Administration And Management
Polk State College
High School Diploma -
Bartow Senior Highschool
Some College -
South Eastern University
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