Savannah Bryant
Mineral Wells,TX
Summary
A young single mother with ambition and strong work ethic. Willing to go above and beyond for myself as well as my team members. I am a Resourceful Restaurant Shift Manager adept at maintaining high levels of productivity and efficiency. Specialize in staff training, inventory management, and customer service excellence. Excel in team leadership, problem-solving, and time management skills, ensuring smooth operations during every shift. Bring valuable soft skills including communication, adaptability, and conflict resolution to foster a positive dining experience for guests.
Overview
2
2
years of professional experience
Work History
Restaurant Shift Manager
Loves Travel Stop & Country Store
Weatherford, TX
01.2023 - Current
- Supervised daily restaurant operations to ensure efficient service delivery.
- Trained and mentored staff on customer service and food safety standards.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Managed inventory levels, ordering supplies as needed for smooth operations.
- Implemented cleaning and sanitation protocols to comply with health regulations.
- Resolved customer complaints swiftly to enhance overall dining experience.
- Collaborated with management to develop promotional strategies for menu items.
- Conducted staff meetings to communicate updates and reinforce team goals.
- Resolved customer complaints in a timely manner.
- Maintained inventory of supplies and equipment, ordering as necessary.
- Monitored cash registers during shifts to ensure accuracy of transactions.
- Organized daily activities, delegated duties to employees, handled employee concerns or issues, and addressed disciplinary matters when necessary.
- Supervised restaurant personnel to ensure efficient operation during assigned shift hours.
- Ensured all safety and sanitation regulations were followed in the restaurant.
- Inspected dining room serving stations for neatness, cleanliness, adequate supplies of needed items, correct temperature of foods, freshness of products served in accordance with established standards.
- Greeted guests upon arrival, answered questions about menu offerings and made recommendations when requested.
- Ensured compliance with food safety objectives and quality control standards throughout shift operations.
- Performed routine maintenance checks on kitchen equipment such as fryers and ovens.
- Attended regular meetings with management staff to discuss any changes or new policies implemented by corporate office.
- Trained new employees on proper customer service techniques and food handling protocols.
- Created weekly reports regarding sales figures, labor costs and other expenses related to the restaurant's operations.
- Analyzed operational problems such as theft and wastage, developing strategies to resolve them quickly.
- Coordinated special events held at the restaurant such as banquets or catering services.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Distributed food to service staff for prompt delivery to customers.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Explained goals and expectations required of trainees.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Weatherford Highschool
Weatherford, TX05-2020
Skills
- Employee training
- Customer service
- Inventory management
- Food safety
- Cash handling
- Scheduling staff
- Team leadership
- Conflict resolution
- Sales analysis
- Operational efficiency
- Problem solving
- Table management
- Waste reduction
- Time management
- Communication skills
- Event coordination
- Sanitation protocols
- Promotions execution
- Task delegation
- Inventory control
- Complaint handling
- Order management
- Health inspections
- Customer complaint resolution
- Staff training
- Pre-shift walk-through
- Hygiene standards
- Staff motivation
- Interpersonal communication
- Teamwork and collaboration
- Recruitment and hiring
- Liquor law compliance
- ServeSafe manager
- Cost controls
- Employee supervision
- Kitchen staff coordination
Timeline
Restaurant Shift Manager
Loves Travel Stop & Country Store
01.2023 - Current
High School Diploma -
Weatherford Highschool