Josh Phillips
Columbus,OH
Overview
6
6
years of professional experience
Work History
Restaurant Shift Manager
Noodles & Company
06.2018 - Current
- Addresses customer concerns, complaints and questions, resulting in positive customer service ratings
- Trains restaurant employees on all positions; to prepare food, operate cash registers and keep restaurant clean throughout shift
- Assigns tasks to employees and oversees opening and closing of restaurant
- Observes cash handling and security procedures during shifts to recognize and address issues with staff
- Oversaw food preparation and monitored safety protocols
- Coaches crew during food preparation, controls production levels and tracks waste to manage costs
Education
Bachelor of Science - Chemical Engineering
Ohio State University
Columbus, OH12-2025
High School Diploma -
Westerville-North High School
Westerville, OH05-2020
Skills
- Collaboration and Teamwork
- Problem-Solving
- Employee Training
- Customer service
- Critical Thinking
- Data Analysis
- Experimental Design
- Willingness to Learn
Timeline
Restaurant Shift Manager
Noodles & Company
06.2018 - Current
Bachelor of Science - Chemical Engineering
Ohio State University
High School Diploma -
Westerville-North High School