Hisseine Dangladji

• Maintained clean neat and operational facilities to serve program needs
• Trained restaurant employees to prepare food, operate cash registers, and keep the restaurant clean throughout the shift.
• Cleaned and straightened work areas to maximize productivity and safety
• Assisted in training of new employees on company policies, procedures and processes
• Helped in development of new procedures and processes to improve work performance
• Evaluated customer needs and feedback to drive product and service improvements
• Gathered, organized and input information into digital database
• Maintained database systems to track and analyze operational data
• Addressed customer concerns, complaints, and questions, resulting in outstanding customer service ratings.
• Monitored employee food handling, safety, and uniform requirements.

• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
• Handed out classroom materials, like pencils, paper, and crayons
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
• Graded assignments and reported individual progress to teacher
• Assisted teachers with classroom management and document coordination to maintain positive learning environment
• Supported classroom activities, tutoring, and reviewing work
• Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation
• Maintained laboratory safety by demonstrating equipment and techniques

D&G Service is a company for which I’ve been working for 1 year and a half. I Hisseine was a customer service representative for the company, helping the company grow and make our business better.

Experience

• Daily functions include organizing, scanning, and stowing merchandise.
• Verify inventory computations by comparing them to physical counts of stocks and investigating discrepancies or errors.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled customer inquiries and suggestions courteously and professionally.
• Prepared and maintained records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
• Examined and inspected stock items for wear or defects, reporting any damage to supervisors.