Savannah Bunn
Quincy
Summary
Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.
Overview
2
2
years of professional experience
Work History
Shift Manager
Burger King
Quincy, IL
10.2024 - 01.2026
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained team members on food safety protocols and operational procedures.
- Managed inventory levels, coordinating timely stock replenishment and reducing waste.
- Implemented staff scheduling to optimize labor cost and improve shift coverage.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Conducted quality checks on food products to maintain high standards of preparation and presentation.
- Monitored cash handling procedures, ensuring accuracy in transactions and financial reporting.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
Sandwich Artist
Subway
Quincy, IL
01.2024 - 09.2024
- Prepared sandwiches adhering to customer specifications and Subway standards.
- Maintained cleanliness and organization of food preparation areas to ensure compliance with health regulations.
- Assisted in inventory management by restocking supplies and monitoring expiration dates.
- Provided exceptional customer service, addressing inquiries and resolving complaints efficiently.
- Operated POS system for accurate transaction processing and cash handling.
- Implemented best practices in food safety to minimize waste and enhance product quality.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
Education
High School Diploma -
Quincy Senior High
Quincy, ILTimeline
Shift Manager
Burger King
10.2024 - 01.2026
Sandwich Artist
Subway
01.2024 - 09.2024
High School Diploma -
Quincy Senior High