Savannah Catoe
Savannah,GA
Summary
Experienced Bartender skilled in high-volume environments and knowledgeable about diverse drink options. Resolved customer complaints and maintained quality service through effective communication and relationship building. Balanced daily financial transactions and contributed to strategic decision-making while engaging in ongoing training to enhance product knowledge.
Overview
9
9
years of professional experience
Work History
Bartender
First City Hospitality
Savannah, GA
07.2024 - Current
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Effectively multitasked within fast-paced environment.
- Operated POS system for tabs, payments, and receipts.
- Effectively multitasked within a fast-paced environment.
- Planned and coordinated special events to boost customer numbers and profits.
- Attended regular training sessions to stay updated on new products or trends.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Developed good working relationships with fellow employees through effective communication.
Bartender
B&D Burgers
Savannah, GA
08.2019 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Allocated time management efficiently while working 20-25 hours while enrolled as a part time student.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
- Maintained company policies and procedures for food safety, sanitation, and quality.
- Promoted new or high-value items by creating attractive displays in high volume areas
- Allocated time management efficiently working 20-25 hours while enrolled as a part time student.
Server/Bartender
Ruby Tuesday
Hinesville, GA
07.2020 - 06.2021
- Managed bar area including cocktail design and menu, regulation compliance, and high quality customer relationships to increase restaurant value
- Prepared and served drinks to bar guests directly or through servers
- Collected payments, kept the bar equipment clean, prevented the customers from excessive drinking and maintained a fully stocked bar
- Provided services of ingredients and combination suggestions to new and old customers.
Assistant
Rawls Realty
Hinesville, GA
01.2018 - 01.2019
- Utilized CRM daily to organize new prospects and maintain relationships with current and past clients
- Created and managed marketing content using MailChimp, Facebook, Canva, Dotloop, and other social media for real estate team
- Engaged in more than ten transactions, managing real estate deals valued at approximately one million dollars throughout South Georgia.
Education
Architecture and Interior Design -
Academy of Art University
onlineSkills
- Mixology techniques
- Beverage knowledge
- Menu design
- Promotional strategies
- Suggestive Selling
- Cash management
- Attention to detail
- Complex problem-solving
- New Hire Training
- Team collaboration
- Client relations
- Outstanding people skills
Awards
11/14/20, Responsible Alcohol Server Training Certificate, 123763-160-534-5350
References
11/14/20, Responsible Alcohol Server Training Certificate, 123763-160-534-5350
Timeline
Bartender
First City Hospitality
07.2024 - Current
Server/Bartender
Ruby Tuesday
07.2020 - 06.2021
Bartender
B&D Burgers
08.2019 - Current
Assistant
Rawls Realty
01.2018 - 01.2019
Architecture and Interior Design -
Academy of Art University