Skilled Barista and dedicated volunteer with a track record of enhancing customer satisfaction and improving team performance. Excelled in coffee expertise and problem-solving at Starbucks, boosting sales through exceptional service. Demonstrated hospitality and team collaboration in diverse roles, significantly enriching customer and community experiences. In addition to memorizing regular customers' go-to orders,
Overview
9
9
years of professional experience
Work History
Barista
Starbucks Manager Mohamed
Hamilton, NJ
08.2022 - 01.2023
Ground beans for espresso shots according to individual customer specifications.
Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Restocked product displays based on demand and projected sales.
Created complex, hand-crafted beverages based on customer preferences.
Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Prepared and served coffee, espresso drinks, blended coffees, and teas.
Managed cash register and processed transactions with accuracy and integrity.
Operated cash registers to process customer payments.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Children Face Painting
Volunteer Work
Hamilton, NJ
12.2022 - 12.2022
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked effectively in team environments to make the workplace more productive.
Contributed innovative ideas and solutions to enhance teamwork for volunteering performance and outcomes.
Ensured sanitation and cleanliness of all makeup tools and workspaces.
Matched foundation and concealer perfectly to various skin tones and types.
Helped with prep, set up, and makeup stations.
Contributed to assisting less fortunate individuals for a better time around the holidays, while showing fun activities present.
Companion Volunteer
Generation On Kids
Queens, NY
01.2014 - 12.2016
Provided elderly with assistance for eating when necessary.
Improved the individual's outlook and daily living through compassionate care.
Provided compassionate companionship to individuals in residential settings.
Organized games, crafts, and other recreational activities for the individual's entertainment.
Encouraged the elderly to participate in activities of daily living to enhance personal dignity.
Facilitated group discussions among patients to promote positive relationships among them.
Engaged in meaningful conversations with the elderly to help reduce feelings of isolation and loneliness.
Assessed the needs of the elderly through observation or conversations.
Education
High School Diploma -
Nottingham Highschool
Hamilton New Jersey
06-2024
Some College (No Degree) - Anthropology And Sociology
Rowan University
Glassboro, NJ
Skills
Problem-solving
Coffee expertise
Performance improvement
Hospitality and accommodation
Team collaboration
Decision-making
Exceptional customer service
Time management
Verbal and written communication
Order taking
Clear communication
Cash register operation
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Children Face Painting
Volunteer Work
12.2022 - 12.2022
Barista
Starbucks Manager Mohamed
08.2022 - 01.2023
Companion Volunteer
Generation On Kids
01.2014 - 12.2016
High School Diploma -
Nottingham Highschool
Some College (No Degree) - Anthropology And Sociology
STARBUCKS BARISTA at Assistant Manager| Sacramento State University | Corporate StarbucksSTARBUCKS BARISTA at Assistant Manager| Sacramento State University | Corporate Starbucks