Savannah Chapple
Madison
Summary
Detail-oriented customer service representative proficient in cash transactions, money transfers, and fraud prevention. Known for exceptional communication and reliability, ready to support organizational goals while enhancing customer experiences.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service Sales Representative
Walmart
Newport
05.2023 - 09.2025
- Processed money transfers, including sending and receiving funds, with accuracy and confidentiality
- Assisted customers with check cashing services, verifying identification and eligibility
- Handled cash transactions while maintaining accurate drawer balances
- Followed compliance, fraud-prevention, and company policies for all financial services
- Explained fees, transfer timelines, and service options clearly to customers
- Resolved customer questions and issues while delivering excellent customer service
- Maintained detailed and accurate transaction records
Education
Tennessee High School Diploma
Knoxville, TNSkills
Customer & Service Skills
- Customer service excellence
- Digital order assistance
- Clear customer communication
- Problem-solving & conflict resolution
- Fast-paced environment adaptability
Cashier & Money Services Skills
- Cash handling & drawer balancing
- Money transfers (send/receive funds)
- Check cashing & ID verification
- Transaction accuracy
- Fraud prevention awareness
Digital & Technical Skills
- Digital shopping platforms & POS systems
- Online order processing
- Mobile app navigation assistance
- Barcode scanning & payment processing
- Basic computer & touchscreen systems
Organization & Work Ethic
- Attention to detail
- Time management
- Multitasking
- Policy & compliance adherence
- Reliability & professionalism
Strengths & Weaknesses Summary
I am reliable, detail-oriented, and strong in customer service, with experience handling cash, money transfers, and check cashing accurately. I work well in fast-paced environments and communicate clearly with customers. I tend to double-check financial transactions to ensure accuracy, and I’ve learned to balance this with efficiency.
Timeline
Customer Service Sales Representative
Walmart
05.2023 - 09.2025
Tennessee High School Diploma