Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Chismar

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Suncoast Credit Union. Proven ability to resolve inquiries and identify sales opportunities, enhancing member satisfaction. Adept in regulatory compliance and conflict resolution, consistently achieving team goals while training new hires to excel in service excellence.

Overview

7
7
years of professional experience

Work History

Virtual Teller

Suncoast Credit Union
10.2022 - Current
  • Processed high-volume, real-time video banking transactions (deposits, withdrawals, transfers, payments) with accuracy, professionalism, and compliance.
  • Identified sales opportunities and referred members to branch partners in financial services.
  • Exhibited exceptional member service through empathy and clear communication.
  • Served as primary point of contact for members, providing assistance with account maintenance and transactions.
  • Trained new hires on member service policies and procedures.

Virtual Teller

GTE Federal Credit Union
08.2021 - 10.2022
  • Resolved member inquiries via inbound calls and virtual banking, providing one-point resolutions and product education.
  • Processed member transactions promptly, minimizing wait times.
  • Supported organizational initiatives and consistently achieved individual and team goals.
  • Maintained friendly and professional member interactions.
  • Established rapport with new members to increase satisfaction and loyalty.

Bakery Sales Clerk

Publix Supermarkets Store
02.2019 - 08.2022
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Provided friendly, knowledgeable customer service by answering questions, taking special orders, and assisting with product selections.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.

Education

Associate of Arts -

Pasco-Hernando State College
New Port Richey, FL
01-2027

High School Diploma -

Leon High School
Tallahassee, FL
05-2016

Skills

  • Exceptional customer service
  • Strong work ethic
  • Conflict resolution techniques
  • Critical thinking
  • Excellent communication skills
  • Attention to detail
  • Regulatory compliance knowledge
  • Sales and product promotion

Timeline

Virtual Teller

Suncoast Credit Union
10.2022 - Current

Virtual Teller

GTE Federal Credit Union
08.2021 - 10.2022

Bakery Sales Clerk

Publix Supermarkets Store
02.2019 - 08.2022

Associate of Arts -

Pasco-Hernando State College

High School Diploma -

Leon High School

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