Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in customer service industry.
Overview
6
6
years of professional experience
Work History
Business Owner
VeeSlayyy
02.2020 - Current
Prepared bank deposits and handled business sales, returns and transaction reports.
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Clerk
Enterprise
06.2022 - 02.2023
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Matched purchase orders with invoices and recorded necessary information.
Interacted with customers by phone, email, or in-person to provide information.
Retail Associate
Victoria Secret
08.2018 - 10.2019
Maintained clean sales floor and straightened and faced merchandise.
Greeted customers, helped locate merchandise, and suggested suitable options.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Tech Support Representative
Empereon-Constar
07.2017 - 03.2019
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Used ticketing systems to manage and process support actions and requests.
Documented support interactions for future reference.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.