Savannah Conley
Beaver Dam,WI
Summary
Crew supervisory experience, with a focus on customer satisfaction. Willing to learn and improve on new skills.
Overview
6
6
years of professional experience
Work History
Crew Supervisor
Arbys
Beaver Dam, WI
10.2020 - Current
- Supervised team to ensure efficient operations during peak hours.
- Trained new employees on food safety and customer service standards.
- Managed inventory levels and restocked supplies.
- Resolved customer complaints promptly to maintain satisfaction.
- Ensured compliance with health regulations and company policies.
- Collaborated with management to improve workflow and employee performance.
- Monitored employee performance and provided constructive feedback regularly.
- Enforced safety regulations among staff ensuring a safe working environment at all times.
- Monitored employee timekeeping records to ensure accuracy and compliance with labor laws.
- Resolved customer complaints in a timely manner, providing exceptional customer service.
- Provided guidance, support, and feedback to employees on their job performance.
- Responded quickly to emergency situations utilizing effective problem solving skills.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Mentored newly hired crew members to prepare each for job roles.
- Delegated daily tasks to team members to optimize group productivity.
- Cleaned and sanitized kitchen equipment and work stations to maintain hygiene standards. kitchen equipment, utensils and work stations.
- Monitored temperatures of prepared food and cold-storage areas to ensure food safety. of prepared food and cold-storage areas.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Observed food safety and sanitation protocols to reduce germ spread.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared workstations with ingredients and tools to increase efficiency.
Class Clinicals
Moraine Park
Beaver Dam, Wisconsin
05.2024 - 05.2024
- Followed supervisory instructions
- Assisted employed supervisory staff with patient care
Education
Some College (No Degree) - Medical Sciences
Moraine Park Technical College
Beaver Dam, WI07-2026
Skills
- Customer service
- Team leadership
- Employee training
- Inventory management
- Delegating work
- Problem solving
- Patient care
Timeline
Class Clinicals
Moraine Park
05.2024 - 05.2024
Crew Supervisor
Arbys
10.2020 - Current
Some College (No Degree) - Medical Sciences
Moraine Park Technical College