Savannah Cormier
Sulphur,LA
Summary
Seasoned Recertification Advisor focused on supporting emergency response and patient care needs in Disaster Recovery. Well-coordinated, decisive and eager to make impact on established structures, improve service quality and contain costs in order to optimize program reach. Knowledgeable about working with committees to effectively manage traumatic incidents, crisis situations and disaster response. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Disaster Case Manager
Emergent Risk Solutions
04.2023 - Current
- Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
- Maintained current understanding of local, state and federal guidelines for emergency response.
- Facilitated emergency management training for staff and conducted emergency drills.
- Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
Recertification Advisor
Excel Contractors
08.2020 - 04.2024
- Built and maintained relationships with clients to provide ongoing support.
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Improved processes by recommending operational changes.
- Worked side by side with Fema in assisting hurricane survivors in achieving there permanent housing plan.
- Worked side by side with non profit organizations to assist in gathering and providing resources needed to assist hurricane survivors.
Patient Account Representative Team Lead
Lake Charles Memorial Hospital
04.2018 - 08.2021
- Worked with outside entities to resolve issues with billing, claims and payments.
- Posted payments and processed refunds.
- Contacted patients after insurance was calculated to obtain payments.
- Electronically submitted bills according to compliance guidelines.
Service Cashier
Billy Navarre Chevrolet Cadillac
10.2013 - 04.2018
- Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
- Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check or authorized charge account.
- Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
Education
High School Diploma -
Sulphur High School
Sulphur, LA05.2004
Skills
- Profit Margins
- Mission Support
- Effective Planning
- Leadership Skills
- Customer Service Skills
- Ability to Solve Complex Problems
- Employ Critical Thinking
Timeline
Disaster Case Manager
Emergent Risk Solutions
04.2023 - Current
Recertification Advisor
Excel Contractors
08.2020 - 04.2024
Patient Account Representative Team Lead
Lake Charles Memorial Hospital
04.2018 - 08.2021
Service Cashier
Billy Navarre Chevrolet Cadillac
10.2013 - 04.2018
High School Diploma -
Sulphur High School
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