Savannah Cruz
College Station,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
5
5
years of professional experience
Work History
HR Coordinator
Grand Station Entertainment
12.2023 - Current
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Conducted new employee onboarding and provided ongoing orientation training.
- Streamlined the interview process for hiring managers, ensuring a smooth and organized experience.
Patient Access Service Representative
Baylor Scott And White
04.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rules to protect patient privacy.
- Collected and entered patient demographic and insurance data into a computer database to establish patient's medical records.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
Sales Associate
Merge Boutique
10.2022 - 04.2023
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Key Holder
Plato's Closet
05.2019 - 08.2022
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Education
Bachelor of Science - Agricultural Communications
Texas A&M University
College Station, TX12.2025
Skills
- Product Promotion
- Multitasking Strengths
- Guest Relations
- Time Management
- Customer Service
- Employee Retention
- Networking and relationship building
- Recruitment and selection
Timeline
HR Coordinator
Grand Station Entertainment
12.2023 - Current
Patient Access Service Representative
Baylor Scott And White
04.2023 - Current
Sales Associate
Merge Boutique
10.2022 - 04.2023
Key Holder
Plato's Closet
05.2019 - 08.2022
Bachelor of Science - Agricultural Communications
Texas A&M University
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