SAVANNAH DALAMA
Miami,USA
Summary
Dynamic Pediatric Registered Nurse with extensive experience at Nicklaus Children's Hospital, excelling in HIPAA compliance and clinical documentation. Proven ability to enhance patient satisfaction through effective scheduling and insurance verification. Bilingual communicator skilled in preventative care, ensuring safe patient handling and delivering exceptional care to children in a fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
OR Scheduler/Insurance Verification/Pediatric Registered Nurse
Nicklaus Children's Ambulatory Surgery Center
Miami, FL
05.2023 - Current
- Utilized various software programs to verify and process insurance information.
- Trained new staff on insurance verification procedures and policies.
- Demonstrated knowledge of scheduling using AdvantX/HST.
- Exhibited familiarity with nursing practices and medical terminology.
- Scheduled all surgical procedures in collaboration with surgeons' offices, ensuring the collection of all pertinent patient information.
- Interacted with operating room staff to ensure proper scheduling, accommodating any cancellations or changes in the schedule.
- Entered and reviewed all scheduled cases with the appropriate surgeon, room location, and necessary equipment.
- Administered prescribed medications and treatments to children, ensuring proper dosages and patient safety.
- Conducted thorough patient assessments, including vital signs, developmental stages, and pain levels.
Medical Assistant/Physician Admin Assistant/Surgical Coordinator
Nicklaus Children's Hospital
Miami, FL
10.2020 - 05.2023
- Escorted pediatric patients (25+ daily) to exam rooms upon arrival, utilizing time management skills to adhere to the daily schedule.
- Verified patient medical history and insurance coverage, obtained and recorded patient vital signs, and addressed patient concerns to relay to the physician.
- Demonstrated knowledge in charting patient information using Cerner PowerChart.
- Gathered equipment and assisted the physician in performing in-office procedures.
- Managed practice inventory and procured supplies.
- Ensured timely scheduling of all surgical cases in accordance with the surgeons' directions.
- Scheduled patient appointments and surgeries, sent reminders to patients, and coordinated emergency and add-on surgeries.
Patient Access Representative
University Of Miami Hospital And Clinics
Miami, FL
04.2019 - 10.2020
- Provided customer service support in a timely and professional manner.
- Provided exceptional customer service by addressing patient needs promptly and professionally, enhancing overall satisfaction rates.
- Maintained strict adherence to HIPAA regulations, ensuring patient confidentiality and data security at all times.
- Demonstrated self-reliance by effectively meeting workflow needs.
- Verified patient demographics and insurance information.
- Scheduled and validated patient appointments using the NICE inContact and EPIC systems.
- Contributed to enhanced patient satisfaction.
Education
Bachelor of Science - Nursing
West Coast University
Miami, FL03.2025
Associates in Arts - Health Services Administration
Miami Dade College
Miami, FL08.2020
CCMA Certification - Medical Assistant
Fortis College-Miami
Miami, FL04.2019
High School Diploma -
G. Holmes Braddock Senior High
Miami, FL06.2016
Skills
- HIPAA Compliance
- Infection control
- Safe patient handling
- Bilingual
- Medical Terminology
- Clinical documentation
- Preventative care
- Pediatric nursing care
Certification
- HIV/AIDS Awareness
- Watery Safety for Parents & Caregivers
- CPR & First Aid/BLS/PALS
- Certified Clinical Medical Assistant
Clinical Rotations
- Nursing Fundamentals - West Coast University Skills Lab, 90, 06/01/23, 08/01/23
- Med Surg I - Holy Cross Med.Surg, 135, 08/01/23, 10/01/23
- Mental Health - Southern Winds, 90, 10/01/23, 01/01/24
- Med Surg II - HCA Med.Surg/Tele, 135, 01/01/24, 04/01/24
- Obstetrics - HCA: L&D Unit, NICU, Postpartum Care Unit, 68, 04/01/24, 06/01/24
- Pediatrics - Nicklaus Children's Hospital: Pediatric Unit, Medical-Surgical Unit, 68, 06/01/24, 08/01/24
- Public Health - Vitas, 90, 08/01/24, 10/01/24
- Med Surg III - Baptist: Emergency Department, 135, 10/01/24, 01/01/25
- Integrations - Nicklaus Children's Hospital: Surgical Tower, 90, 01/01/25, 03/01/25
Timeline
OR Scheduler/Insurance Verification/Pediatric Registered Nurse
Nicklaus Children's Ambulatory Surgery Center
05.2023 - Current
Medical Assistant/Physician Admin Assistant/Surgical Coordinator
Nicklaus Children's Hospital
10.2020 - 05.2023
Patient Access Representative
University Of Miami Hospital And Clinics
04.2019 - 10.2020
Bachelor of Science - Nursing
West Coast University
Associates in Arts - Health Services Administration
Miami Dade College
CCMA Certification - Medical Assistant
Fortis College-Miami
High School Diploma -
G. Holmes Braddock Senior High
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