Savannah de Man
Office Coordinator
Marietta,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.
Overview
21
21
years of professional experience
Work History
Front Office Coordinator
Emory Physical Therapy/Emory Clinic
03.2020 - 11.2024
- Ensured accurate processing of insurance verifications authorizations
- Created and maintained accurate patient charts
- Digitized patients' documents into electronic files
- Coordinated patient initial evaluations and subsequent appointments
- Organized schedules for three Physical Therapy Doctors across two offices
- Responded to medical records requests while following HIPAA regulations
Quality Proof Specialist
YP Holdings, LLC
08.2011 - 09.2017
- Provided writing, editing, and proofreading services for websites and other marketing materials for YP Advertisers
- Wrote and verified accuracy of all metadata associated with YP Advertiser websites
- Handled high-end website development and maintenance of legacy products
- Trained new employees in editing processes
- Enhanced departmental efficiency by refining advertisers' websites
- Cut website publishing cycle time to exceed advertiser expectations
Instructor
Gwinnett College/Rising Spirit Institute of Natural Health
05.2008 - 02.2011
- Taught courses in Swedish/Deep Tissue Massage, NeuroMuscular Therapy, MusculoSkeletal Anatomy, Medical Terminology, Medical Documentation Protocols, and an Introduction to Oriental Medicine
Technical Editor / Quality Control Specialist
ThinkPath/Lockheed Martin Company
Marietta, GA
07.2003 - 03.2005
- Requested illustrations for Technical Order Component and Change Manuals
- Edited and proofread Component and Change Manuals after they had been typed and tagged using the ATM/SGML system
- Compared compositor's work with original draft to ensure all original edits had been implemented
- Checked for errors in spelling, grammar, layout, look and feel
- Compared tagged copy with Military Specifications and other client specification documents to ensure that all documented specifications were met
- Ensured that tagged copy of Technical Order was ready for the client's Quality Control process
- Checked client's edits for in and out of scope changes to tagged copy and reported this information using Microsoft Excel
- Ensured that all client's Quality Control edits were made before the Technical Order was sent to the client's Quality Assurance team
- Typed and tagged component manuals, using SGML
Education
Bachelor of Arts Degree - Print Journalism, English Literature
Georgia State University
Atlanta, GASkills
- Calendar Management
- Meeting Scheduling
- Front Office Management
- Problem-Solving Capabilities
- Cross-Functional Collaboration
- Sensitive Information Handling
- Document Management
- Time Management Proficiency
- Customer Service Expertise
- Schedule Coordination
- Scheduling Appointments
- Insurance Verification
- Exceptional Communication
- Maintaining Confidentiality
- Meeting Preparation
- Patient and Customer Relations
Biography
Experienced communications specialist with a demonstrated history of writing and editing for the Internet and in the advertising industry. Skilled in creative writing, Internet content writing/advertising, technical writing, and copy editing for a variety of audiences. Strong professional with a bachelor of arts degree in journalism from Georgia State University. Experienced professional working in the front office of a medical practice.
Timeline
Front Office Coordinator
Emory Physical Therapy/Emory Clinic
03.2020 - 11.2024
Quality Proof Specialist
YP Holdings, LLC
08.2011 - 09.2017
Instructor
Gwinnett College/Rising Spirit Institute of Natural Health
05.2008 - 02.2011
Technical Editor / Quality Control Specialist
ThinkPath/Lockheed Martin Company
07.2003 - 03.2005
Bachelor of Arts Degree - Print Journalism, English Literature
Georgia State University
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