Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Dottery

Lansing,MI

Summary

Results-driven professional skilled in multi-tasking and thriving in challenging environments. Proficient in prioritizing tasks to meet critical deadlines while delivering exceptional support to clients. Exemplifies adaptability and assertiveness in fast-paced situations.

Overview

21
21
years of professional experience

Work History

Nail Manicurist

Vannah's Vision
Lansing, USA
06.2021 - Current
  • Manage 80-100 weekly appointments ensuring high client satisfaction and personalized service.
  • Optimize pricing and inventory, driving profitability and fostering business growth.
  • Enhance salon efficiency with new client communication strategies, improving customer experience.
  • Perform meticulous nail care, maintaining quality and strict hygiene standards for safety.

Nail Manicurist

Hi-5 Nails Salon & Spa
East Lansing, USA
06.2021 - 07.2023
  • Completed nail manicurist apprenticeship, mastering nail art techniques.
  • Managed client scheduels across multiple platforms, ensuring seamless appointments.
  • Self-marketed to build a loyal clientele, enhancing salon's customer base.

Sales/Logistics Coordinator

Cleanlites Recycling
Mason, USA
06.2014 - 06.2021
  • Coordinated nationwide waste logistics, improving efficiency, and customer satisfaction.
  • Streamlined data entry across systems, enhancing accuracy and daily operations.
  • Managed driver schedules and customer inquiries, ensuring seamless logistics.

Laboratory Courier

Sparrow Health System
Lansing, USA
11.2018 - 11.2019
  • Coordinated logistics for specimens and supplies, ensuring timely hospital deliveries.
  • Improved route efficiency for urgent calls, reducing critical response times.
  • Analyzed delivery patterns to implement data-driven route improvements.

Front Office Supervisor

Hama Leasing
East Lansing, USA
06.2008 - 06.2012
  • Managed phone lines, scheduled appointments for patients and staff, enhancing office efficiency.
  • Led a team of six, handling HR duties, improving team productivity, and morale.
  • Streamlined employee acquisition and termination processes, ensuring smooth transitions.

Accounts Representative

Gulf Coast Services
Lansing, USA
07.2004 - 03.2007
  • Resolved tax debts and fees for Michigan, enhancing taxpayer satisfaction and compliance.
  • Managed taxpayer inquiries via calls, fostering trust, and effective communication.
  • Built strong taxpayer relations, ensuring account issues were efficiently resolved.

Education

Apprenticeship -

Hi-5 Nails & Salon
East Lansing, MI
01.2022

Lansing Community College - Business Administration

Lansing Community College
Lansing, MI
01.2014

Medical Billing and Coding Specialist -

Career Quest
East Lansing
01.2007

High School -

J.W. Sexton High School
Lansing, MI
01.2003

Skills

  • Strong Verbal Communication
  • Windows 10 Proficiency
  • Effective Task Management
  • Experienced in Microsoft Office Suite 2010
  • Detail-Oriented Coordination Skills
  • Consistent Professional Dedication
  • Versatile Team Player
  • Independent Motivation
  • Effective Time Management

Timeline

Nail Manicurist

Vannah's Vision
06.2021 - Current

Nail Manicurist

Hi-5 Nails Salon & Spa
06.2021 - 07.2023

Laboratory Courier

Sparrow Health System
11.2018 - 11.2019

Sales/Logistics Coordinator

Cleanlites Recycling
06.2014 - 06.2021

Front Office Supervisor

Hama Leasing
06.2008 - 06.2012

Accounts Representative

Gulf Coast Services
07.2004 - 03.2007

Apprenticeship -

Hi-5 Nails & Salon

Lansing Community College - Business Administration

Lansing Community College

Medical Billing and Coding Specialist -

Career Quest

High School -

J.W. Sexton High School

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Savannah Dottery