Compassionate healthcare professional skilled in medical record management and documentation accuracy. Focused on effective communication with patients and families to ensure high-quality care and compliance with privacy regulations.
Overview
4
4
years of professional experience
Work History
Client Care Manager
TLC Care Services
Anchorage
03.2024 - 04.2025
Coordinated with clients and their families to form care plans and updated them quarterly.
Communicated with patients to gather medical history and update records accurately.
Maintained organized patient files and ensured compliance with privacy regulations.
Collaborated with insurance companies to verify coverage and process claims efficiently.
Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
Addressed and resolved patient concerns and complaints in a timely and empathetic manner.
Managed patient admission and discharge processes, ensuring smooth transitions.
Reported liabilities and risk management concerns to supervisor for review.
Nursing Assistant
Select Speciality Hospital
Columbus
10.2022 - 06.2023
Assisted nurses in delivering patient care and maintaining comfort.
Helped patients with daily activities, including bathing and dressing.
Documented patient information accurately in electronic health records.
Supported healthcare team during procedures by preparing necessary supplies.
Engaged patients in conversation to promote emotional well-being and support.
Assisted patients with ADLs
Conducted regular rounds to check on patients' safety and proactively address issues.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Nursing Assistant
Mercyhealth hospital
Cincinnati
04.2021 - 09.2021
Assisted nurses in delivering patient care and maintaining comfort.
Helped patients with daily activities, including bathing and dressing.
Documented patient information accurately in electronic health records.
Supported healthcare team during procedures by preparing necessary supplies.
Engaged patients in conversation to promote emotional well-being and support.
Assisted patients with ADLs
Conducted regular rounds to check on patients' safety and proactively address issues.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Nursing Assistant
Hillcrest Hospital
Cleveland
12.2020 - 04.2021
Assisted nurses in delivering patient care and maintaining comfort.
Helped patients with daily activities, including bathing and dressing.
Documented patient information accurately in electronic health records.
Supported healthcare team during procedures by preparing necessary supplies.
Engaged patients in conversation to promote emotional well-being and support.
Assisted patients with ADLs
Conducted regular rounds to check on patients' safety and proactively address issues.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.