Savannah Flot
Bloomington,IL
Summary
Diligent Claim Adjuster versed in company processes and procedures. Offers great attention to detail and time management abilities to successfully handle a large volume of customer files and prioritize tasks. Highly accurate and thorough with focus on completing quality work in line with processing guidelines. Skilled team player that offers insightful ideas to achieve goals and bring positivity.
Overview
1
1
year of professional experience
Work History
Claim Associate - Express
State Farm
09.2023 - Current
- Exceed the weekly performance metric standards and prioritize department goals.
- Apply knowledge of customer auto insurance policy, standard claim procedure practices, and applicable state laws to provide quality claim handling.
- Schedule customer appointments with business partners and vendors.
- Make decisions based on all available evidence and resources to provide the best coverage and support to all State Farm customers.
- Maintain insurance adjuster licensing requirements for all U.S states.
- Collaborate on solutions with teammates by sharing best practices and contributing in meeting discussions.
Marketing Specialist
NexGenSolutions
01.2023 - 08.2023
- Pulled reports on business analytics and collaborated with other departments on increasing quarterly results.
- Scheduled meetings for department directors with business partners and took notes on discussions for file documentation.
- Presented results from marketing efforts and took initiative on marketing campaigns to increase new leads and sales opportunities.
- Created all company marketing materials and assets and maintained company files.
- Ordered office supplies and business merchandise for associates and customers and planned company events and participation in trade shows.
- Developed email marketing material and managed email distribution lists.
- Tested and implemented new technology that enhanced marketing and sales processes.
Education
Bachelor of Science, Family and Consumer Sciences -
Illinois State University
Skills
- Critical Thinking
- Integrity and Resourcefulness
- Decision Making
- Accuracy and Precision
- Teamwork and Collaboration
- Technical Expertise
- Communication
Strengths
- Ability to multitask across technical platforms and adapt within a high volume production environment.
- Strong task prioritization and resourcefulness.
- Excellent written and verbal communication skills.
- High organizational skills with a focus on providing quality results.
Timeline
Claim Associate - Express
State Farm
09.2023 - Current
Marketing Specialist
NexGenSolutions
01.2023 - 08.2023
Bachelor of Science, Family and Consumer Sciences -
Illinois State University
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Celine ZhongCeline Zhong
Customer Service Representative at State FarmCustomer Service Representative at State Farm
Blake EnosBlake Enos
Underwriting Service Assistant at State FarmUnderwriting Service Assistant at State Farm
Adrianna BrownAdrianna Brown
Barista (Transfer) at Starbucks Coffee CompanyBarista (Transfer) at Starbucks Coffee Company