Savannah Foster
Downers Grove,IL
Summary
Customer service professional with 10+ years of experience. Confident in ability to adapt to any situation and establish positive client experience.
Overview
12
12
years of professional experience
Work History
Patient Service Representative
Edward Elmhurst Hospital
Naperville
04.2023 - Current
- Prioritized exceptional customer service to patients, answering questions and addressing concerns.
- Oversaw insurance eligibility and coverage for patients.
- Presided over a team handling forms such as FMLA or short term disability.
Sr optical specialist
Visionworks
Bolingbrook, IL
09.2018 - 04.2023
- Field and respond to customer inquiries
- Collaborated with various insurance plans
- Enhanced customer service by slashing wait times by delegating task.
- + Type or edit your work history here
Sales Lead/Key Holder
Charming Charlie
Bolingbrook, IL
11.2017 - 08.2018
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Managed weekly financial data to analyze company growth and optimize operational strategies.
Sales Associate
Columbia Outlet
Aurora, IL
11.2015 - 09.2017
- Educated customers with accurate information on our technology
- Customized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Key Holder
Bath and body works
Aurora, IL
08.2015 - 11.2015
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Delegated team responsibilities such as cleaning, managing cash registers and product merchandising.
- Slashed sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Sales Associate
Gap outlet
Aurora, IL
08.2012 - 08.2015
- Composed racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Coordinated with retail representatives to enhance product presentations and advertising collateral.
Education
High school diploma or GED -
West Aurora High School
Aurora, ILAssociates - paralegal law / law enforcement
Robert Morris University
09.2013
Skills
- Customer Service
- Insurance Verification
- Medical terminology knowledge
- Appointment Scheduling
- Office Administration
Timeline
Patient Service Representative
Edward Elmhurst Hospital
04.2023 - Current
Sr optical specialist
Visionworks
09.2018 - 04.2023
Sales Lead/Key Holder
Charming Charlie
11.2017 - 08.2018
Sales Associate
Columbia Outlet
11.2015 - 09.2017
Key Holder
Bath and body works
08.2015 - 11.2015
Sales Associate
Gap outlet
08.2012 - 08.2015
High school diploma or GED -
West Aurora High School
Associates - paralegal law / law enforcement
Robert Morris University