Savannah Frey
Marysville,OH
Summary
Dynamic and results-driven professional with extensive experience in customer service and employee training, notably at McDonald's. Excelled in enhancing service quality and operational efficiency through effective team leadership and cash handling. Skilled in animal health and livestock management, demonstrating a unique blend of technical and soft skills. Proven track record of fostering positive customer relationships and improving team performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
Marysville, OH
10.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Cashier
Rural King
Marysville, OH
06.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
Grocery Bagger
Kroger
Marysville, OH
01.2021 - 02.2022
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
Education
High School Diploma -
Marysville High School
Marysville, OH2025
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- 4H Member
- Administering vaccines and medication to animals
- Animal Health Classwork
- Banding Sheep and Cattle
- Clipping hooves
- Horse Judging CDE
- Livestock Judging CDE
- FFA Member
Certification
3 OSHA Certifications
CPR Certified
First Aid Certified
Timeline
Crew Trainer
McDonald's
10.2023 - Current
Cashier
Rural King
06.2023 - 10.2023
Grocery Bagger
Kroger
01.2021 - 02.2022
High School Diploma -
Marysville High School