Savannah Harmon
Fredericksburg,VA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
1
1
year of professional experience
Work History
Customer Care Representative
31 HairStudio
Fredericksburg, VA
10.2023 - Current
- Answered customer inquiries over the phone and via email.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
- Developed creative solutions to resolve complex problems quickly while minimizing cost impacts on the company.
- Performed administrative duties such as filing paperwork, maintaining records, updating databases.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Receptionist
Ferry Farm Animal Clinic
Fredericksburg, VA
07.2023 - 10.2023
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled and confirmed appointments.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08-2022
Skills
- Data Entry
- Customer Service
- Payment Processing
- Appointment Scheduling
- Product Sales
- Teamwork and Collaboration
- Reliability
- Sales Closing
- Administrative and Office Support
- High-Energy Attitude
- Goal Setting
- Self Motivation
Timeline
Customer Care Representative
31 HairStudio
10.2023 - Current
Receptionist
Ferry Farm Animal Clinic
07.2023 - 10.2023
High School Diploma -
Penn Foster Career School
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