Savannah Hatcher
Tacoma
Summary
Hello I am Savannah. I am an energetic, bubbly,and detail-oriented professional with knack for customer service and problem-solving. Knowledge and expertise about client relationship management is my strong suit. I am Committed to driving positive customer experiences and achieving sales and satisfaction efficiency. The military has helped me develop strong problem-solving skills in fast-paced or hectic environment. I do well managing client relationships. I would be honored to demonstrate and utilize my skills for your place of business.
Overview
2
2
years of professional experience
Work History
Services Specialist
US Airforce Reserves
11.2023 - Current
- Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
- Trained new team members, sharing best practices and ensuring consistent service standards across the department.
- Streamlined service processes for increased efficiency and improved customer experiences.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Positively engaged with customers and maintained professional appearance as company representative.
Sales Consultant
Sephora Inside JCPenney
08.2022 - 11.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Followed up with existing customers to provide additional support and address concerns.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Education
High School Diploma -
Paloma Valley High School
Menifee, CA06-2023
Skills
- Complaint resolution
- Sales expertise
- Customer consulting
- Cleaning and sanitizing
- Team building
- Time management abilities
- Adaptability
Languages
English
Native or Bilingual
Timeline
Services Specialist
US Airforce Reserves
11.2023 - Current
Sales Consultant
Sephora Inside JCPenney
08.2022 - 11.2023
High School Diploma -
Paloma Valley High School
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