Savannah Hendrix

- Welcomed new patients into the office, ensuring a friendly and professional atmosphere.

- Collected and maintained updated patient records for accuracy and compliance.

- Reviewed treatment plans with patients, addressing any questions or concerns.

- Explained financial obligations and contract information clearly to patients.

- Answered incoming phone calls, providing excellent customer service and resolving inquiries.

- Coordinated schedules for appointments, optimizing office workflow.

- Entered new patient contracts accurately into the system.

- Collected payments and managed financial transactions efficiently.

- Processed insurance payments, ensuring correct allocation to patient accounts.

- Provided comprehensive assistance to orthodontists in delivering patient care across three different locations.

- Facilitated teamwork by taking on lead duties in two offices, ensuring smooth operations and communication among staff.

- Specialized in advanced scanning techniques, including iTero scanning and 3M scanning, enhancing patient treatment planning and outcomes.

- Trained on DIBS, contributing to efficient patient management and record-keeping.

- Initiated training as a Treatment Coordinator, preparing to take on additional responsibilities in patient treatment planning and financial discussions.

Provided chairside assistance to orthodontists, ensuring a high level of patient care and comfort.

- Promoted to manage all Invisalign and specialty appliances within less than a year, demonstrating strong leadership and expertise.

- Proficient in taking digital scans, enhancing the accuracy of treatment planning and patient experience.

- Managed inventory by ordering supplies for the location, ensuring the clinic was well-stocked and organized.

- Skilled in bonding specialty appliances, placing brackets, and performing other essential duties of an orthodontic assistant.

- Collaborated closely with the orthodontic team to streamline processes and improve overall patient care.

• During my employment at Valley View Ranch, I started as a ranch hand performing necessary ranch duties
• My initiative and customer service skills fostered my promotion to Ranch Manager
• Duties included; training horses, handling all sales appointments, filming and editing sales videos for horses, and processing paperwork for the ranch
• My number one job was to always make sure the customers had a positive and enjoyable experience at the ranch