Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Savannah Hernandez

Visalia,CA

Summary

Natural team player with ability to collaborate with many different types of people and needs. Ability to learn job-duties as they come and willing to learn and adapt as necessary. Years of dealing with people of all ages and learning abilities, from seniors to special needs children.

Overview

10
10
years of professional experience

Work History

Referral Agent

Adventist Health Hanford
11.2023 - Current
  • Collaborated with team members to ensure seamless communication regarding schedule changes, updates, and special requests.
  • Managed high-volume scheduling demands by prioritizing tasks according to urgency and resource availability.
  • Consistently met or exceeded performance metrics related to appointment bookings, cancellations, and rescheduling rates.
  • Improved patient satisfaction with timely appointment confirmations, reminders, and rescheduling as needed.

Stocker

Costco
08.2016 - 01.2024
  • Assist other departments as needed
  • Providing costumer service in a timely manner
  • Maintain aisle cleanliness
  • Stock shelves and maintain inventory levels
  • Process returns
  • Balance cash registers
  • Preform other duties as assigned
  • Keeping a clean work space

Professional Swim Teacher

Private Coach
02.2014 - 09.2023
  • Worked with children with special needs and conditions.
  • Implemented proper safety protocols and emergency response plans.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Established strong relationships with students' parents or guardians through open communication channels about their child's progress.
  • Implemented creative approaches to teaching fundamental swimming techniques while keeping students engaged throughout the entire lesson process.

Sales Representative

Auto Zone
06.2020 - 12.2021
  • Find and distribute auto parts to customers
  • Run diagnostics on vehicles.
  • Responded to customer enquiries via telephone and email.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained detailed records of customer interactions and transactions for accurate reporting purposes.
  • Supported fellow sales team members by sharing best practices and collaborating on challenging deals.

Assistant to Food and Beverage Director

Belmond El Encanto
04.2015 - 12.2015
  • Assisted Food and Beverage Director to enhance experience for local and international guests
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Completed daily logs for management review.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.

Caregiver

KDKG
12.2013 - 05.2014
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Education

High School Diploma -

Tulare Union High School
Tulare, CA
06.2013

Skills

  • Referral Coordination
  • Multi-line telephone operation
  • Appointment Scheduling
  • Verbal and written communication
  • Patient Health Information Access
  • Collaboration and Teamwork
  • Relationship Building
  • Team Leadership
  • Microsoft Office
  • Attention to Detail

Volunteer Experience

  • LA Works Alexandria House, 06/2019, Perform typical household chores for women and children's shelter. Including sorting, storing and organizing pantries, garages and basement areas.
  • Red Cross, 12/2017, Deliver supplies to mudslide victims including blankets, clean water and toiletries. Assist in administrative duties involving fundraising.
  • Teacher's Aide, 01/2013, Assisted teacher in monitoring classroom, instructional material preparation, coordinating student activities, grading, and lesson planning

Timeline

Referral Agent

Adventist Health Hanford
11.2023 - Current

Sales Representative

Auto Zone
06.2020 - 12.2021

Stocker

Costco
08.2016 - 01.2024

Assistant to Food and Beverage Director

Belmond El Encanto
04.2015 - 12.2015

Professional Swim Teacher

Private Coach
02.2014 - 09.2023

Caregiver

KDKG
12.2013 - 05.2014

High School Diploma -

Tulare Union High School

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Savannah Hernandez