Savannah Holloway
Centerville,TN
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
AAA Cash Now
06.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information. Any question the customers have, is my responsibility. I always get the answer even if I have to get help.
- Answered any call from customers and directed them through anything they needed.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and the information they needed, improving overall user experience.
Education
High School Diploma -
Acellus Academy
03.2024
Skills
- Call Management
- Data Entry
- Information Security
- Communication
- Organizing customer information
- Appointment Scheduling
- Account updating
- Complaint resolution
- Payment Processing
Timeline
Customer Service Representative
AAA Cash Now
06.2023 - Current
High School Diploma -
Acellus Academy
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