Savannah House
Louisville,KY
Summary
Dedicated professional with strong customer service skills and conflict resolution expertise. Proven ability to enhance customer satisfaction and support team collaboration.
Overview
2027
2027
years of professional experience
Work History
Production Assistant
Digital Promotions
Louisville, Kentucky
08.2025 - Current
- Maintained open communication with customers through email, text, phone, and in-person interactions to promptly address customer needs.
- Assisted customers with inquiries and product information over the phone.
- Resolved customer complaints efficiently to enhance overall satisfaction.
- Collaborated with team members to enhance service delivery and elevate customer experience.
- Trained new staff on company policies and procedures for customer service excellence.
- Managed daily operations of the embroidery department.
Private Nanny
Self-employed
Louisville, Kentucky
2018 - 08.2025
- Communicated daily with parents through text, phone, and in-person meetings to keep them informed about children's activities and needs.
- Communicated effectively with parents regarding children's progress and needs.
- Developed skills to effectively diffuse disagreements, promoting a harmonious atmosphere.
- Practiced techniques to manage stress during challenging interactions with children.
Education
GED -
Home Schooled
Louisville, KY01-2019
Skills
- Customer service
- Communication skills
- Team collaboration
- Conflict resolution
- Employee training
- Time management
- Customer relationship management
- Attention to detail
- Task prioritization
Timeline
Production Assistant
Digital Promotions
08.2025 - Current
Private Nanny
Self-employed
2018 - 08.2025
GED -
Home Schooled