Savannah Howard
Farmville,NC
Summary
Able to operate a computer, cash register and handle change quickly.
A self-motivated and disciplined individual with a strong work ethic,
Dependable, personable, and dedicated to great customer service.
Overview
10
10
years of professional experience
Work History
Housekeeping and Laundry Attendant
Hampton Inn By Hilton
Greenville, NC
03.2022 - Current
- Stocked linen closets with fresh linens and supplies.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Organized storage areas for efficient use of space.
- Reported any maintenance issues to the manager immediately for resolution.
- Changed bed sheets daily according to hotel standards and procedures.
- Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
- Interacted pleasantly with clients and guests when performing daily duties.
- Laundered sheets and removed stains to restore linens to pristine condition.
House Cleaner
Heaven Scent Cleaning
Greenville, NC
07.2021 - 03.2022
- Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned homes following specific and detailed protocols and requests.
- Interacted pleasantly with clients and guests when performing daily duties.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Cashier
Burger King
Greenville, NC
06.2018 - 07.2021
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register, collected payments and provided accurate change.
- Assisted with purchases, locating items and signing up for rewards programs.
- Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
- Worked closely with front-end staff to assist customers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Increased sales by suggesting specific complementary items to customers.
Waiter
waffle house
Winterville, NC
01.2015 - 06.2018
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Processed customers' payments and provided receipts.
- Provided items requested by customers, including sauces and drink refills.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Farmville Central High School
Farmville, NC06.2015
Associate of Science -
Pitt Community College
Winterville, NCSome College (No Degree) - History
Southern New Hampshire University
Hooksett, NHTimeline
Housekeeping and Laundry Attendant
Hampton Inn By Hilton
03.2022 - Current
House Cleaner
Heaven Scent Cleaning
07.2021 - 03.2022
Cashier
Burger King
06.2018 - 07.2021
Waiter
waffle house
01.2015 - 06.2018
High School Diploma -
Farmville Central High School
Associate of Science -
Pitt Community College
Some College (No Degree) - History
Southern New Hampshire University