Professional scheduling expert, bringing valuable experience in coordinating and optimizing workflows. Proven ability to streamline processes and enhance efficiency through detailed planning and precise execution. Known for strong team collaboration and adaptability, excelling in dynamic environments with focus on achieving results.
Overview
7
7
years of professional experience
Work History
Hygiene Scheduler
Konikoff Dentistry
Schedule, Reschedule and Confirm appointments
Pull Insurance and call the companies to verify coverage
Pull Hygienist and Dentist Schedule each day
Answer phones
Dates
Admin Assistant
Virginia Ophthalmology Associates
Norfolk, Va
10.2020
During Covid restrictions I was the temperature checker and enforce the mask to be worn.
Currently I work in the file room pulling the daily files for the patient appointments and fax records as needed.
Ask for Kelly
757-461-1444
Patient Registration Tech
Childrens Hospital Of The Kings Daughters
Norfolk, VA
08.2024 - Current
Managed patient registration processes to ensure accurate data entry and compliance with hospital policies.
Assisted families with insurance verification and eligibility inquiries, enhancing overall patient experience.
Collaborated with medical staff to streamline patient check-in procedures, improving workflow efficiency.
Trained new team members on registration protocols and software systems for optimal performance.
Resolved patient concerns regarding billing and registration issues, fostering positive relationships with families.
Maintained electronic health records by updating patient information promptly and accurately.
Supported departmental initiatives to enhance customer service standards across the hospital's registration team.
Dispatch and Customer Service Representative / Scheduler at BALL Heating, Cooling, Plumbing and ElectricalDispatch and Customer Service Representative / Scheduler at BALL Heating, Cooling, Plumbing and Electrical
Dispatch and Customer Service Representative / Scheduler at BALL Heating, Cooling, Plumbing and ElectricalDispatch and Customer Service Representative / Scheduler at BALL Heating, Cooling, Plumbing and Electrical