Savannah Huggins
Fort Myers,FL
Summary
Friendly and approachable candidate with previous hostess and restaurant experience. Warmly greets and seats guests promptly to maintain workflows and ensure co-workers are satisfied. Highly organized and committed to creating welcoming atmosphere for every guest who enters the restaurant.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Urban Air Adventure Park
11.2022 - 06.2023
- Collected fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Provided service during busy periods or challenging situations.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Hostess/Food Runner
Gary's Old Towne Tavern
05.2022 - 09.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers upon arrival and provided a friendly, approachable presence throughout dining experience.
- Took reservations by phone and website, answered and informed customers of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Hostess
True Food Kitchen
08.2021 - 02.2022
Education
No Degree - Marketing
Florida Gulf Coast University
Fort Myers, FL05.2027
Skills
- Customer Service
- Problem-solving skills
- Cash Handling
- Greeting guests
- Familiarity with POS systems
- Reservation coordination
Timeline
Front Desk Agent
Urban Air Adventure Park
11.2022 - 06.2023
Hostess/Food Runner
Gary's Old Towne Tavern
05.2022 - 09.2022
Hostess
True Food Kitchen
08.2021 - 02.2022
No Degree - Marketing
Florida Gulf Coast University
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