Savannah Hulsey
Canton,GA
Summary
Detail-oriented administrative professional with superb people-skills and excellent time management. Well versed in industry practices and procedures with top-notch management abilities in financial, personnel and clerical areas. Operates well with minimal supervision to meet demanding objectives in a timely manner.
Overview
4
4
years of professional experience
Work History
Office Manager
Massey Services, Inc
Gainesville, GA
05.2018 - 08.2020
- Oversaw office inventory activities by ordering and stocking
- Shipment receiving
- Maintained organizational systems for customer and vendor payment collections, AP/AR
- Evaluated employee records and productivity to complete employee evaluations.
- Maintained CRM database with customer updates and report generation for monthly meetings
- Inbound/outbound customer calls
- Schedule annual inspection & collection calls
- Send past due collection letters
- Enter sales into Service Pro & keep record of all sales in excel sheets
- Log technician daily work, hours, and miles driven
- Payroll
- Maintained computer and physical filing systems
Customer Service Representative
Belnick Inc
Canton, GA
07.2017 - 05.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Utilize Outlook to view and respond to customer and co worker emails
- Manage and solve customer complaints and inquires via Sales Force Tasks
- Enter customer account information into Sales Force and update as needed
- Place customer orders
- Documented and detailed calls and complaints using call center's CRM database.
Receptionist
The Graphic Edge
Cumming, GA
09.2016 - 07.2017
- Take client calls
- Greeted customers as they came into office
- Prepared and organized invoice packets
- Prepared spreadsheets for meetings and inventory
Education
High school diploma -
Cherokee Co High School
05.2016
Skills
- Salesforce
- ServicePro
- Live Chat
- Outlook
- Accounting
- Accounts Receivable & Payable
- Data Entry
- Office, Relationship, and Account Management
- Microsoft Office
- Database Administration
- Finance and Accounting
- Staff Management
- Payroll and Budgeting
- Bookkeeping
- Clerical Support
- Expense Reporting
- Office Administration
- Credit and Collections
Timeline
Office Manager
Massey Services, Inc
05.2018 - 08.2020
Customer Service Representative
Belnick Inc
07.2017 - 05.2018
Receptionist
The Graphic Edge
09.2016 - 07.2017
High school diploma -
Cherokee Co High School