Customer Service Representative
American Eagle Outfitters, Inc
05.2023 - 08.2023
- Assisted customers with product inquiries and order processing to enhance shopping experience.
- Resolved customer complaints effectively, ensuring satisfaction and retention
- Maintained knowledge of current promotions and merchandise to inform customer choices.
- Collaborated with team members to streamline in-store operations and improve service delivery.
- Processed transactions accurately using point-of-sale systems to ensure financial integrity.
- Trained new staff on customer service protocols and system navigation for consistency.