Savannah Jones
Harvey,LA
Summary
Dedicated employee known for punctuality, pursuing employment options where positive attitudes and a keen eye for detail will make a difference. Organized and motivated eager to apply time management and organization skills in various environments.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Customer Advocate
Safelite Auto Glass
12.2021 - Current
- Researched and resolved account and service issues, ensuring positive customer experiences.
- Maintained current knowledge of product and service changes to provide informed support.
- Documented customer concerns and resolutions to improve internal knowledge base.
Data Entry
Cash Magic Casino
11.2020 - 08.2021
- Organized and updated databases and records to ensure data accuracy and accessibility.
- Audited production reports to identify data entry and processing errors, enhancing report integrity.
- Conducted performance reviews to assess employee goals and performance expectations, supporting development initiatives.
Assistant Store Manager
Stage Stores
07.2017 - 11.2020
- Created weekly work schedules to align employee availability with business demands and accommodate vacation requests.
- Rotated merchandise and displays to optimize visibility of new products and promotions, driving customer interest.
Education
Business Administration - Business
University of New Orleans
New Orleans, LA 08.2016 - 01.2017
General Studies -
South Lafourche High School
Galliano, LA 08.2012 - 01.2016
Skills
- Customer Support
- Customer Relationship Management
- Documentation management
- Proficient in Excel
- Team Leadership
Timeline
Customer Advocate
Safelite Auto Glass
12.2021 - Current
Data Entry
Cash Magic Casino
11.2020 - 08.2021
Assistant Store Manager
Stage Stores
07.2017 - 11.2020
Business Administration - Business
University of New Orleans
08.2016 - 01.2017
General Studies -
South Lafourche High School
08.2012 - 01.2016