Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Savannah J. Pratt

Grand Rapids,MI

Summary

Motivated and people-focused professional seeking to grow into a long-term career in human resources and employee relations. Passionate about creating inclusive, supportive environments where teams can thrive, I aim to contribute to the mission of Glacier National Park Lodges by fostering strong relationships, resolving workplace concerns with care and discretion, and supporting a positive employee experience across all departments. Eager to learn, collaborate, and serve as a reliable resource for staff, leadership, and the wider park community.

Overview

11
11
years of professional experience

Work History

Bartender

Eastern Kille Distillery
09.2023 - Current
  • Crafted innovative cocktails and beverages, enhancing customer satisfaction and retention.
  • Managed bar inventory, ensuring optimal stock levels and minimizing waste.
  • Supervised and trained incoming staff, fostering a collaborative team environment.
  • Developed and implemented efficient service workflows to accelerate order processing times.
  • Engaged with customers to provide personalized service, resulting in repeat business opportunities.

Office Manager

Helen Devos Children’s Hospital – Emergency
05.2022 - 09.2023
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Manage all phones, emails, guest check in, and regularly assist nurses with patient care.
  • Keep extremely organized documentation of all patient arrival and care.
  • Scanning and maintaining documents within patients records to ensure accuracy.
  • Tend to all ordering and restocking needs of the entire hospital department.
  • Assisted management team with the development of fundraising ideas within hospital.
  • Implemented streamlined communication protocols among medical staff and administrative teams.

Marketing Assistant

Longer Days
12.2019 - 05.2022
  • Developed and maintained marketing content for social media platforms, enhancing brand visibility.
  • Assisted in executing email marketing campaigns, ensuring timely delivery and audience engagement.
  • Coordinated market research projects, analyzing customer feedback to inform strategy adjustments.
  • Managed correspondence, ensuring timely responses to client inquiries and communications.
  • Assisted in project management tasks, tracking progress and deadlines effectively.
  • Promoted business through targeted marketing efforts including social media engagement, website updates, blog posts, online galleries showcasing past work samples.

Office Manager & Marketing Lead

Washington Contemporary Ballet
01.2015 - 05.2018
  • Represented academy professionally and kindly through emails, phone calls, and in-person communications
  • Communicated with local leadership to ensure community involvement
  • Problem-solving and troubleshooting any customer issues as needed
  • Responsible for all forms of social media and press to ensure nonprofit visibility
  • Composed and edited all emails and managed communications between the company, vendors, and customers
  • Managed online store inventory and orders
  • Created and edited documents on Word, Adobe Acrobat, Google Doc, and Canva as a part of daily responsibilities
  • Created email campaigns and blasts using MailChimp
  • Responsible for making quick and reliable customer service decisions

Education

Bachelor of Arts - Communications

Pacific Lutheran University
Tacoma, WA
05.2018

Skills

  • Communications Strategy & Planning
  • Public Relations & Community Engagement
  • Social Media Management & Content Creation
  • Customer service
  • Growth-oriented mindset
  • Relationship building
  • Event Planning & Coordination
  • Crisis Communication & Conflict Resolution
  • Writing & Editing (Email, Press, Social, Internal)
  • Tools: Canva, WordPress, Mailchimp, Adobe, iMovie, Microsoft Office, Google Suite

Accomplishments

    Founder of Pacific Lutheran University's Poetry Club

    Member of Theatre National Honor Society Alpha Psi Omega

Timeline

Bartender

Eastern Kille Distillery
09.2023 - Current

Office Manager

Helen Devos Children’s Hospital – Emergency
05.2022 - 09.2023

Marketing Assistant

Longer Days
12.2019 - 05.2022

Office Manager & Marketing Lead

Washington Contemporary Ballet
01.2015 - 05.2018

Bachelor of Arts - Communications

Pacific Lutheran University

Similar Profiles

CREATE PROFILE